Front Office Coordinator, Dental

Westphalia Holdings

Front Office Coordinator, Dental

Chicago, IL
Full Time
Paid
  • Responsibilities

    Front Office Coordinator – Dental Office (Oz Park / Lincoln Park, Chicago, IL)

    Private Dental Group | High-Tech | 5-Star Team Culture

    Are you an outgoing, polished professional with a passion for patient service? Join our top-rated, doctor-owned dental group as a Front Office Coordinator at our Oz Park / Lincoln Park location. In the heart of one of Chicago's most vibrant neighborhoods, you'll work in a high-tech, fast-paced practice that's known for exceptional care and an upbeat, positive vibe.

    Why You'll Love It Here:

    • Doctor-Owned & Proud – No corporate structure. Just passionate clinicians and team members doing things the right way.

    • Reputation for Excellence – Our patients love us—and our 5-star reviews prove it.

    • Modern, Stylish Office – State-of-the-art technology and a clean, calming environment.

    • People-First Culture – We follow the Fish Philosophy and celebrate every team member's contributions.

    What You'll Be Doing:

    • Welcome patients with a friendly smile and check them in with efficiency.

    • Manage phones, appointments, and treatment coordination.

    • Verify insurance and handle billing and payments.

    • Assist with recall and reactivation efforts to keep the schedule full.

    • Maintain accurate records using Denticon (preferred but not required).

    • Collaborate with clinical staff to create a seamless patient experience.

    You'll Thrive in This Role If You Have:

    • 1–2 years of dental front office or high-end customer service experience.

    • An upbeat, professional demeanor and polished communication skills.

    • A strong eye for detail and ability to multitask in a fast-paced setting.

    • A working knowledge of dental insurance and appointment scheduling.

    What We Offer:

    • Health Insurance – HMO, PPO, HSA plans.

    • Dental & Vision Coverage – BCBSIL.

    • PTO – Well Pay, Basic PTO, and Paid Holidays.

    • 401(k) – 3% employer safe harbor contribution after 90 days.

    • A Fun, Engaging Work Environment – Where you're truly valued.