Front Office/Customer Service Representative

Closets By Design Indianapolis

Front Office/Customer Service Representative

Indianapolis, IN
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Dental insurance

    Paid time off

    Training & development

    Vision insurance

    Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Our local Indianapolis team has been named Indy's Best Closet Company in the Indy Star three years running, so we're looking for a great team member that will set the tone for our team with a great customer support experience from the first phone call to the final installed product and beyond. This role is also critical in providing high-quality information and support to our team members to support the sales and operations teams.

    We desire enthusiastic, organized, caring individuals who demonstrate teamwork and have a passion for supporting our team and customers. Applicants must have a record of a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

    Benefits

    Paid training and ongoing professional development

    Paid holidays and paid time off

    Elective dental, vision and other benefits

    Open door policy with your manager

    Compensation - Based on level of experience

    Responsibilities

    Answer and direct incoming phone calls and be responsible for booking appointments.

    Manage designer appointment calendars in CRM.

    Greet visitors and assist with office support needs.

    Deliver administrative support for office staff, sales team, and production/installation department.

    Complete general office duties with strong verbal and written communication skills.

    Requirements

    Positive attitude and desire to serve

    Customer oriented, friendly and enthusiastic

    No degree is needed. We are looking for candidates with office experience.

    Proficient in Microsoft Office

    Excellent phone etiquette

    Strong personal organizational skills

    Strong work ethic

    Strong verbal and written communication skills

    If you are looking to join respected and rapidly growing team, then you deserve to learn more about this opportunity!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.