Front Office Dental Receptionist

Ketcherside Dental Corporation

Front Office Dental Receptionist

Redlands, CA
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    About the Role:

    We are seeking a friendly, organized, and detail‑driven Front Office Dental Receptionist to join our Redlands, CA team on a part‑time basis. You’ll support smooth daily operations, provide excellent patient experiences, and assist both general dentistry and orthodontic workflows. Dental experience is preferred.

    Responsibilities:

    Patient check‑in & check‑out — greet patients, verify information, update charts, manage flow

    Appointment scheduling — manage daily schedule, confirm appointments, handle cancellations

    Insurance verification — verify benefits, collect documentation, communicate coverage

    Financial coordination — collect payments, explain balances, provide receipts

    Phone & communication management — answer calls, respond to messages, assist patients

    Records & documentation — maintain accurate patient records, scan documents, ensure compliance

    Front office organization — maintain a clean, welcoming reception area

    Support orthodontic scheduling, financial worksheets, and patient flow

    Requirements:

    Dental office experience preferred

    Strong communication and customer service skills

    Ability to multitask in a fast‑paced clinical environment

    Familiarity with dental software: Dentrix, Eaglesoft, Open Dental, Archy

    Professional, reliable, and team‑oriented attitude

    High attention to detail and accuracy

    Preferred Skills

    Knowledge of dental terminology

    Experience with insurance verification and financial discussions

    Ability to handle patient concerns with professionalism

    Bilingual skills (optional)

    Work Schedule

    Part‑time

    3–5 days per week depending on workflow

    Occasional flexibility based on patient volume

    Please email for information on this posting do not call the office location.

    Compensation & Benefits

    Competitive hourly pay based on experience

    Dental/orthodontic benefits

    Supportive team environment with growth opportunities