Front Office Full-Time | Customer Service | Front Office

Meineke - 511

Front Office Full-Time | Customer Service | Front Office

Hawthorne, NJ
Full Time
Paid
  • Responsibilities

    We pride ourselves on delivering exceptional customer service and quality automotive care. As a leading franchise in the automotive industry, we are committed to providing a welcoming and professional experience for every customer who walks through our doors.

    Position Summary: We are seeking a friendly, organized, and bilingual Front Office Representative to be the first point of contact for our customers. This role is perfect for someone who thrives in a fast-paced environment, has excellent communication skills, and is fluent in both English and Spanish.

    Responsibilities:

    Greet customers warmly and assist with inquiries

    Answer and direct phone calls in a professional manner

    Schedule appointments and manage the front desk calendar

    Maintain a clean and organized reception area

    Translate or assist with Spanish-speaking customers as needed

    Process payments and handle basic administrative duties

    Collaborate with the service and sales team to ensure seamless customer experiences