We pride ourselves on delivering exceptional customer service and quality automotive care. As a leading franchise in the automotive industry, we are committed to providing a welcoming and professional experience for every customer who walks through our doors.
Position Summary: We are seeking a friendly, organized, and bilingual Front Office Representative to be the first point of contact for our customers. This role is perfect for someone who thrives in a fast-paced environment, has excellent communication skills, and is fluent in both English and Spanish.
Responsibilities:
Greet customers warmly and assist with inquiries
Answer and direct phone calls in a professional manner
Schedule appointments and manage the front desk calendar
Maintain a clean and organized reception area
Translate or assist with Spanish-speaking customers as needed
Process payments and handle basic administrative duties
Collaborate with the service and sales team to ensure seamless customer experiences