Are you a vibrant individual looking for a Front Desk Manager position at Aloft Newport on the Levee in Newport, KY, US? Join our energetic team dedicated to providing a unique and welcoming experience for all guests. We need a committed leader with a passion for hospitality, exceptional organizational skills, and a dedication to top-notch customer service to oversee our front desk operations. As the Front Desk Manager, you will play a crucial role in ensuring guest satisfaction, leading a team of front desk staff, and setting a positive tone for our guests' stay from check-in to check-out. If you thrive in a fast-paced hospitality environment and are dedicated to delivering exceptional service, come be a part of our dynamic team at Aloft Newport on the Levee. Responsibilities: • Welcome guests warmly and with a friendly attitude when they arrive at the front desk. • Ensure that the check-in and check-out processes run smoothly for all guests, addressing any issues promptly. • Efficiently manage reservations and room assignments to optimize occupancy and revenue. • Supervise the front desk team, offering guidance, training, and support to uphold high customer service standards. • Maintain a neat and organized front desk area, including overseeing inventory of supplies and equipment. Qualifications: • 2+ years of experience in hotel front desk operations. • Strong customer service skills and ability to handle guest inquiries and concerns. • Proficiency in hotel booking software and the Microsoft Office suite. • Excellent communication and interpersonal skills. • Ability to multitask and work in a fast-paced environment.

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• Welcome guests warmly and with a friendly attitude when they arrive at the front desk. •
• Ensure that the check-in and check-out processes run smoothly for all guests, addressing any issues promptly. •
• Efficiently manage reservations and room assignments to optimize occupancy and revenue. •
• Supervise the front desk team, offering guidance, training, and support to uphold high customer service standards. •
• Maintain a neat and organized front desk area, including overseeing inventory of supplies and equipment.