Opportunity: Front Office Manager at the TownePlace Suites by Marriott Bozeman West Manage hotel front office operations in accordance with established guest service and sustainability standards. Your Growth Path Assistant General Manager – General Manager - Area General Manager Responsibilities: Your Focus • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. • Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures. • Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required. • Supervise all guest services department managers. • Review correspondence from guests and incident logs, and direct staff according to the information obtained. • Oversee all vendor and personnel contracts throughout the hotel. • Monitor occupancy of guest room space to ensure the most efficient use and minimize overbooking. • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. • Follow sustainability guidelines and practices related to HHM’s EarthView program. • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards. • Perform other duties as requested by management. Qualifications: Your Background and Skills • Associate’s or Bachelor’s degree preferred. • 2 to 5 years of hospitality-related experience. Compensation: $20 - $22 hourly

• Your Focus • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. • Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures. • Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required. • Supervise all guest services department managers. • Review correspondence from guests and incident logs, and direct staff according to the information obtained. • Oversee all vendor and personnel contracts throughout the hotel. • Monitor occupancy of guest room space to ensure the most efficient use and minimize overbooking. • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. • Follow sustainability guidelines and practices related to HHM’s EarthView program. • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards. • Perform other duties as requested by management.