Join us at Rolling Hills Hospitality, where you'll step into a meaningful leadership role as our Front Office Manager. Here, you'll have the chance to lead front desk operations, ensuring guests experience exceptional stays, and play a pivotal role in shaping our hospitality strategy. This is more than a job—it's an opportunity to collaborate with seasoned leaders dedicated to excellence and growth across a diverse array of properties. You'll mentor and inspire your team to exceed customer satisfaction standards while growing your own career within our supportive and innovative culture. In this full-time role, you'll enjoy competitive pay, benefits, and a flexible schedule. We're seeking someone with at least two years of experience who thrives in people-focused environments and is eager to develop their leadership skills. If you're passionate about hospitality and looking to make a real impact, we invite you to apply today and be part of our journey at Rolling Hills Hospitality. Compensation: $17- $19/hr Responsibilities: • You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards • Hold responsibility for the front desk budget and order any necessary office supplies with oversight of upper leadership • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Generate occupancy reports and compile financial information for the general manager • Order items for the Market • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies Qualifications: • Applicants should be strong leaders who love working with people • Must possess a high school diploma or equivalent certification (GED) • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry • Possess excellent management skills, communication skills, and multitasking skills • Applicants must have flexible availability (Nights and weekend availability) • PEP experience is a plus (Hilton Computer Systems) Compensation: $17 - $19 hourly

• You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards • Hold responsibility for the front desk budget and order any necessary office supplies with oversight of upper leadership • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Generate occupancy reports and compile financial information for the general manager • Order items for the Market • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies