Join us at Hampton Inn & Suites, where your leadership as a Front Office Manager isn't just a role—it's a chance to make a meaningful impact within our vibrant hospitality team. You'll lead our front desk operations, ensuring each guest enjoys an exceptional stay, while collaborating with seasoned leaders who are dedicated to excellence and growth. In our supportive and innovative culture, you'll have the opportunity to mentor and inspire your team, exceed customer satisfaction standards, and advance your own career. We're proud to offer competitive pay, benefits, and a flexible schedule in a full-time position. We're looking for someone with at least two years of experience who thrives in people-focused environments and is eager to sharpen their leadership skills. At Hampton Inn & Suites, we're all about creating a fun working environment because we believe that happy employees mean happy guests. If you're passionate about hospitality and ready to be a part of our exciting journey, we invite you to apply today. Compensation for this role is $17-$19 per hour Responsibilities: • • Lead and inspire the front desk team to deliver exceptional guest experiences every day. • Oversee daily operations, ensuring smooth and efficient check-in and check-out processes. • Collaborate with other department heads to enhance overall guest satisfaction and operational efficiency. • Monitor and manage front office budgets, ensuring cost-effective operations without compromising quality. • Train and mentor team members, fostering a culture of continuous learning and professional growth. • Address guest inquiries and concerns promptly, turning challenges into opportunities for improvement. • Implement and uphold hotel policies and procedures to maintain a safe and welcoming environment for all guests and staff members. Qualifications: Experience in leading and managing a front desk team in a hospitality setting. Ability to oversee daily operations, ensuring seamless check-in and check-out processes. Proven track record of collaborating with department heads to enhance guest satisfaction. Strong financial acumen to monitor and manage front office budgets effectively. Ability to train and mentor team members, fostering a culture of continuous learning. Excellent problem-solving skills to address guest inquiries and concerns promptly. Experience in implementing and upholding hotel policies and procedures for a safe environment. 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry. Possess excellent management skills, communication skills, and multitasking skills. Applicants must have flexible availability (Nights and weekends). PEP experience is a plus (Hilton Computer Systems). Compensation: $17 - $19 hourly

• Lead and inspire the front desk team to deliver exceptional guest experiences every day. • Oversee daily operations, ensuring smooth and efficient check-in and check-out processes. • Collaborate with other department heads to enhance overall guest satisfaction and operational efficiency. • Monitor and manage front office budgets, ensuring cost-effective operations without compromising quality. • Train and mentor team members, fostering a culture of continuous learning and professional growth. • Address guest inquiries and concerns promptly, turning challenges into opportunities for improvement. • Implement and uphold hotel policies and procedures to maintain a safe and welcoming environment for all guests and staff members.