Join us as a Front Office Manager at Home2 Suites Prattville, where you'll lead our team in delivering exceptional guest experiences. You’ll be the face of our operation, ensuring smooth daily activities and fostering a welcoming environment. At ARK, we believe in raising the bar in hospitality by nurturing relationships, building a strong reputation, and driving great returns. You'll be empowered with proven systems and a supportive team, enabling you to make a real impact. Let's work together to create memorable experiences and achieve outstanding results. Embrace this opportunity to grow with us and elevate your career in hospitality. Responsibilities: • Lead and inspire the front office team to deliver exceptional guest experiences every day. • Oversee daily operations to ensure efficiency and a seamless guest journey from check-in to check-out. • Foster a welcoming environment by maintaining high standards of hospitality and service. • Collaborate with other departments to ensure a cohesive and smooth-running operation. • Implement and monitor systems to enhance guest satisfaction and operational effectiveness. • Handle guest inquiries and resolve issues promptly, turning challenges into opportunities for improvement. • Train, mentor, and develop team members to reach their full potential and grow within the company. Qualifications: • Experience in leading and inspiring teams to achieve exceptional guest service. • Ability to oversee daily operations, ensuring efficiency and a seamless guest journey. • Proven track record of fostering a welcoming environment with high standards of hospitality. • Strong collaboration skills to work effectively with other departments. • Experience implementing systems to enhance guest satisfaction and operational effectiveness. • Ability to handle guest inquiries and resolve issues promptly, turning challenges into opportunities. • Experience in training, mentoring, and developing team members to reach their full potential. Compensation: $16.25 - $17.50 hourly
• Lead and inspire the front office team to deliver exceptional guest experiences every day. • Oversee daily operations to ensure efficiency and a seamless guest journey from check-in to check-out. • Foster a welcoming environment by maintaining high standards of hospitality and service. • Collaborate with other departments to ensure a cohesive and smooth-running operation. • Implement and monitor systems to enhance guest satisfaction and operational effectiveness. • Handle guest inquiries and resolve issues promptly, turning challenges into opportunities for improvement. • Train, mentor, and develop team members to reach their full potential and grow within the company.