We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Hold responsibility for the front desk budget and order any necessary office supplies • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Generate occupancy reports and compile financial information for the general manager • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies • Assist in covering call-offs directly or with other team members at the front desk Qualifications: • Applicants must have flexible availability • Must possess a high school diploma or equivalent certification (GED) • Bookkeeping skills and experience with MS Office are a plus • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry • Possesses excellent management skills, communication skills, and multitasking skills • Prior hospitality experience of 1 year is required for this position Compensation: $16 - $17hourly

• Hold responsibility for the front desk budget and order any necessary office supplies • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction • Generate occupancy reports and compile financial information for the general manager • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies • Assist in covering call-offs directly or with other team members at the front desk