The front office manager performs administrative functions such as scheduling appointments, handling cancellations, gathering required information and documents, providing information, and assisting patients with payment.

Company Overview

QC Kinetix is a non-surgical regenerative medicine practice with clinics in across the US. Our goal is to help patients with arthritis, sports-related injuries and chronic joint pain, without the use of surgery, steroids, or pain meds!

Responsibilities

Demonstrates hospitality and professionalism to all patients.

Schedules patients appropriately.

Ensures all patients sign appropriate consents for the procedures they are receiving.

Keeps track of kit inventory on the inventory list. At the end of the shift, sends inventory that needs to be ordered to the appropriate place.

Performs all opening/closing procedures according to the assigned duties.

Qualifications

Prior experience in reception-based roles.

Experience with greensky, care credit and salesforce preferred

Customer care experience