Enjoy a work environment where you are given the tools, training, staff, and support to be your best! Be part of a 5-star rated team (check our online reviews!) We’re looking for a Front Office Manager to ensure every guest at our hotel has an exceptional stay with us! Must like smiling, being helpful, and having a positive, can-do attitude! This position is eligible for monthly and semi-annual bonuses after 90 days. Responsibilities: • Provide superior customer service through every guest encounter • Always be smiling, helpful, and have a positive, can-do attitude • Lead Front Office operations on a daily basis • Develop, lead, and train new and existing staff members • Provide superior customer service through every guest encounter • Resolve guest and employee issues • Patrol hallways, lobby, and other areas as necessary. Complete other tasks as necessary • Gather financial and operational information and submit daily reports at the end of the shift • Act as Manager on Duty for all departments as needed • Inspect guest rooms as needed • Create and revise SOPs • Must be available to be on-call as needed Qualifications: • 40 hours per week position, and must be able to work any nights and days • High school diploma or equivalent certification required (GED) • Bookkeeping skills and experience with MS Office are a plus • Have superb communication skills, management skills, and multitasking skills • Hospitality leadership experience in hotels of at least 1 year is required for this role Compensation: $55,000 plus bonuses

• Provide superior customer service through every guest encounter • Always be smiling, helpful, and have a positive, can-do attitude • Lead Front Office operations on a daily basis • Develop, lead, and train new and existing staff members • Provide superior customer service through every guest encounter • Resolve guest and employee issues • Patrol hallways, lobby, and other areas as necessary. Complete other tasks as necessary • Gather financial and operational information and submit daily reports at the end of the shift • Act as Manager on Duty for all departments as needed • Inspect guest rooms as needed • Create and revise SOPs • Must be available to be on-call as needed