Benefits:

Pention plan

401(k)

Paid time off

About the Role:

Universal Point Clinics in Ontario, CA is looking for a motivated and compassionate Front Office / Medical Assistant to join our growing team! This dual-role position is perfect for someone who thrives in a fast-paced clinical environment and loves making a difference for patients from the moment they walk through the door.

Responsibilities:

Greet and check in patients, manage scheduling, and handle front desk operations

Verify insurance eligibility, collect co-pays, and process patient registration

Answer multi-line phones, respond to patient inquiries, and manage appointment reminders

Assist clinical staff with patient rooming, vital signs, and medical histories

Perform phlebotomy, injections, EKGs, and other clinical procedures as directed

Maintain accurate and up-to-date electronic health records (EHR) documentation

Ensure exam rooms are stocked, clean, and prepared between patient visits

Coordinate referrals, prior authorizations, and follow-up care instructions

All office administration works

Requirements:

High school diploma or GED required; Medical Assistant certification (CMA/RMA) preferred

1+ year of experience in a medical office or clinical setting

Familiarity with EHR/EMR systems and medical billing basics

Knowledge of insurance verification and front desk administrative procedures

Strong phlebotomy and clinical skills are a plus

Bilingual in English and Spanish preferred

Excellent communication, organization, and multitasking abilities

Warm, patient-centered demeanor with a professional attitude

About Us:

Universal Point Clinics is a trusted healthcare provider serving the Ontario, CA community with a commitment to accessible, high-quality patient care. Our patients choose us for our compassionate approach and comprehensive services, and our staff love working here because of our supportive team culture and opportunities for growth. Come be a part of a clinic that puts both patients and employees first!