Front Office Membership Specialist

Anytime Fitness - 202675

Front Office Membership Specialist

Spanaway, WA
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Employee discounts

    Opportunity for advancement

    Paid time off

    Training & development

    Wellness resources

    Membership Experience Coach Be the Spark that Inspires Progress

    Do you light up when you help others crush their goals? Love being part of a team that’s passionate about fitness, fun, and forward momentum? We’re looking for a Membership Experience Coach to join our team and play a leading role in creating the most supportive, high-energy fitness community in town.

    You’ll be the first smile people see, the guide through their journey, and the connection that helps them feel at home every time they walk through our doors. This isn’t just sales—it’s about building relationships, delivering real results, and making a difference every day.

    What You’ll Be Doing:

    📈 Membership Growth & Club Tours

    Connect with prospective members, uncover their goals, and show them how we can help get them there

    Give energetic, goal-oriented tours of our facility that highlight the benefits of our coaching and community

    Confidently explain membership options, overcome objections, and close the sale with care

    Be the go-to expert on membership agreements and club policies

    🧼 Facility Standards & Presentation

    Help us maintain the cleanest, most welcoming gym in town

    Take pride in keeping equipment and spaces sanitized, organized, and ready for action

    🤝 Member Connection & Retention

    Greet every member like a regular—by name, with a smile, and a genuine check-in

    Be their go-to person when they have questions or need support

    Celebrate their progress, listen to their needs, and help them stay engaged

    📲 Social Media & Community Engagement

    Share stories, updates, and behind-the-scenes content on our social channels

    Help promote challenges, events, and promotions that keep our community buzzing

    Partner with the Club Manager on local outreach and member appreciation events

    📞 Follow-Ups & Lead Nurture

    Call & text leads to schedule tours, follow up on visits, and keep the conversation going

    Reach out to current or returning members to help them feel supported and celebrated

    Assist with account management (billing, questions, freezes, etc.) with kindness and clarity

    💪 Retail & Supplement Sales

    Recommend and sell products that support our members’ health and fitness goals

    Stay informed on what we offer so you can make thoughtful, helpful suggestions

    Who You Are:

    You love fitness, people, and personal growth

    You’re naturally outgoing and find it easy to strike up a conversation

    You’re a strong communicator, listener, and problem-solver

    You’re proactive, positive, and able to juggle tasks with a smile

    You’re organized and thrive in a team-based environment

    Sales or customer service experience is a plus—but a great attitude is a must

    Social media savvy? Even better

    Why You’ll Love It Here:

    A tight-knit, values-driven team that supports your success

    Competitive pay + commission and performance bonuses

    Growth opportunities and continued learning

    Free gym membership + retail/supplement discounts

    A chance to impact lives and build lasting relationships every single day

    Core Values:

    These core values are non-negotiable. As part of our team, you live them every day—no compromises, no exceptions. They guide how we show up for our members, our team, and ourselves:

    Uphold Honesty, Integrity, and Loyalty – We do what’s right, even when no one’s watching.

    Exceed Expectations – We don’t settle for average; we deliver excellence in every interaction.

    Pursue Continuous Growth – We’re committed to learning, improving, and leveling up—personally and professionally.

    Lead with Kindness and Humor – We bring positivity to the floor, even on the tough days.

    Serve Community and Team – We show up for each other and give back with heart.

    Build a Legacy of Success – Every decision, every connection, every day builds something greater.

    Foster a Winning Culture – We celebrate progress, push for results, and uplift those around us.

    Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Franchisor, LLC.