Position Summary
The Front Office Patient Coordinator serves as the first point of contact for patients and plays a key role in the daily operations of our practice. This position combines patient service, scheduling, administrative support, insurance and private pay coordination, and communication with healthcare providers.
Ideal Candidate
We're looking for a motivated and dependable professional with at least two years prior experience in a medical, psychiatric, behavioral health, or healthcare office setting. The ideal candidate has a solid foundation in patient coordination and administrative support and is eager to continue building a long-term career in healthcare administration.
You will be successful in this role if you are organized, detail-oriented, comfortable managing multiple priorities, and committed to providing exceptional patient service. We value team members who take initiative, enjoy learning new skills, and are interested in growing their responsibilities and career within a healthcare practice.
Required
At least 2 years previous experience in a medical or healthcare office environment
Strong organizational and multitasking abilities
Experience managing office emails, voicemails and incoming communications
Proficiency with Google Workspace, Adobe and general office technology
Experience with EHR systems and scheduling software
Preferred experience
Medical, psychiatric, or behavioral health office experience
Insurance verification and prior authorizations
Patient scheduling and coordination
HIPAA-compliant handling of patient information
Telehealth, sending zoom links
Sending invoices and verifying payment prior to appointments
Benefits
Competitive salary
Paid time off
Retirement with matching
About Us – visit us at www.sunpsychaitrysb.com
Sun Psychiatry Santa Barbara is a compassionate, patient-centered psychiatric practice dedicated to providing high-quality mental health care. We are seeking an organized, detail-oriented Front Office Patient Coordinator to support our providers and ensure a positive experience for every patient.