Front Office Receptionist

Portland Oral and Maxillofacial Surgery

Front Office Receptionist

Portland, ME
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Paid time off

    Join Our Team at Portland Oral Surgery – Now Hiring a Front Office Receptionist!

    We’re seeking a positive, reliable individual to become part of our team at a well-established oral surgery practice in Portland. If you’re passionate about providing exceptional customer service and are looking for a fulfilling and rewarding career, we’d love to hear from you!

    As a Front Office Receptionist, you will:

    Greet patients with a warm and professional demeanor, ensuring a welcoming experience

    Answer phones confidently and with care, addressing patient inquiries

    Schedule and confirm patient appointments efficiently

    Manage patient check-ins and check-outs, ensuring accurate records

    Perform data entry tasks with precision and consistency

    Review and complete patient charts to ensure all necessary information is accurate

    Assist patients with navigating online forms and address any questions regarding them

    Provide clear information about fees, insurance, and payment options

    Assist with insurance predeterminations, ensuring patients understand their benefits and financial responsibilities

    Inform patients of the amounts due on the day of surgery and help guide them through payment options

    We’re looking for candidates with:

    Previous experience in a medical or dental office (preferred)

    Knowledge of medical or dental billing and insurance (a plus)

    Strong communication skills, with the ability to provide clear and helpful information

    A collaborative mindset and ability to work well within a team

    A commitment to delivering excellent patient care and creating a comfortable experience for everyone

    If you’re ready to take on a challenging and rewarding role that directly impacts patient satisfaction, apply now and become a vital part of our team. Help make each patient’s visit to our office as smooth and comfortable as possible!