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Front Office Representative

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Front Office Representative

Boston, MA
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    We are seeking a Front Office Representative to serve as the first point of contact for visitors, clients, and team members. This role requires a polished, organized, and detail-oriented individual who can manage front desk operations and ensure smooth communication across departments. The ideal candidate will maintain professionalism under pressure and provide administrative support with a high level of efficiency and discretion.

    Responsibilities

    • Greet and assist visitors in a courteous and professional manner

    • Answer and direct phone calls, emails, and other inquiries to the appropriate departments

    • Maintain the front desk area in a clean and organized fashion

    • Manage incoming and outgoing mail and deliveries

    • Schedule appointments, coordinate meeting rooms, and assist with company events

    • Maintain office supplies inventory and order replacements as needed

    • Provide general administrative support to internal departments

    • Assist in onboarding processes for new hires and coordinate with HR when necessary

  • Qualifications

    Qualifications

    Qualifications

    • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred

    • 1+ year of experience in a front desk, customer service, or administrative role

    • Proficient in Microsoft Office Suite (Word, Excel, Outlook)

    • Excellent verbal and written communication skills

    • Strong organizational and time-management abilities

    • Professional appearance and demeanor

    • Ability to handle sensitive information with confidentiality

    • Dependable, punctual, and team-oriented

    Additional Information

    Benefits

    • Competitive salary ($50,000–$54,000 annually)

    • Opportunities for professional growth and internal advancement

    • On-the-job training and skill development

    • Supportive and collaborative work environment

    • Paid time off, holidays, and health coverage options