Job Description

Job Description

We are seeking a dedicated and detail-oriented Front Office Representative to be the face of SharpContra. In this role, you will ensure smooth operations at the front desk by greeting visitors, managing communications, and providing exceptional customer service.

Responsibilities

• Welcome and assist visitors with professionalism and courtesy.
• Answer, screen, and direct phone calls and emails.
• Maintain a clean, organized, and welcoming reception area.
• Manage appointments and schedules for staff.
• Handle inquiries and resolve issues efficiently or escalate when necessary.
• Ensure records and documentation are accurate and up-to-date.
• Coordinate with other departments to support smooth office operations.

Qualifications

Skills & Qualifications

• Proven experience in a front office or administrative role (preferred).
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and office equipment (e.g., printers, copiers).
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively.
• Professional appearance and demeanor.

Additional Information

Benefits

• Competitive salary ($40k - $45k per year).
• Comprehensive health, dental, and vision insurance.
• Paid time off, including holidays and vacation days.
• Professional development opportunities.
• Collaborative and supportive work environment.