Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Culligan Water of Ruckersville is looking for a FULL-TIME Front Office Secretary to join our team. This position has a regular work schedule of 8:00 AM to 5:00 PM, Monday through Friday, with an one hour break. You must be able to work independently with minimal supervision. Training for this position will take place at our Harrisonburg, VA office, with ongoing work located in Ruckersville.

Job Overview

You will be the first point of contact for our company, welcoming customers who visit the office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. This is a customer service role, so a pleasant, professional personality is essential.

To be successful in this role, you must be able to deal with emergencies in a timely and effective manner while ensuring daily office operations run smoothly. Strong multitasking, time-management, and stress-handling skills are essential. Ultimately, your role is to ensure the front desk welcomes guests positively and that all administrative tasks are carried out to the highest quality standards.

Responsibilities

Greet and assist customers as they enter the office

Process customer payments, including credit card transactions

Answer, screen, and forward incoming phone calls

Ensure the reception area is tidy and presentable at all times

Provide accurate information in-person, by phone, or via email

Perform clerical tasks such as filing, photocopying, and faxing

Enter data using proprietary software, Microsoft Word, and Excel

Help with delinquent accounts

Other related responsibilities as assigned by management

Skills & Qualifications

Proven work experience as a Receptionist, Front Office Specialist, or similar role

Proficiency in Microsoft Office Suite

Hands-on experience with common office equipment (e.g., fax machines, printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Ability to multitask and manage time effectively

Strong customer service mindset

Job Type: Full-time

Pay: $13.00 – $15.00 per hour, depending on experience

Schedule:

Monday to Friday

No weekends

In-person only

If you're reliable, organized, and enjoy working in a customer-facing role, we’d love to hear from you! No phone calls please.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.