Benefits:
401(k)
Paid time off
Be the First Impression of Our Practice
Veritas Spine & Joint is looking for a friendly, organized, and dependable Front Office Specialist to join our growing Interventional Pain Management practice.
This position is much more than answering phones. You are the first face our patients see and play a critical role in creating an exceptional patient experience from the moment they walk through our doors.
We're looking for someone who enjoys helping people, thrives in a fast-paced environment, takes initiative, and is willing to jump in wherever needed. This is a front desk position with floating responsibilities to support both administrative and clinical operations.
Responsibilities
Front Desk
Welcome every patient with professionalism and compassion
Check patients in and out efficiently
Verify demographics and insurance information
Collect copays, balances, and required paperwork
Schedule and reschedule appointments
Answer multi-line phone system
Return voicemails promptly
Respond to patient questions professionally
Manage incoming faxes and electronic documents
Maintain an organized and welcoming reception area
Administrative Support
Scan and upload documents into Epic
Process referrals and medical records
Assist with disability, FMLA, and other patient paperwork
Coordinate patient reminders and follow-up calls
Assist providers and leadership with administrative projects
Maintain office supplies and assist with inventory
Float Responsibilities
Assist Medical Assistants during busy clinic times
Escort patients when needed
Help prepare exam rooms
Deliver paperwork between departments
Support patient flow throughout the clinic
Cross-train in multiple office functions
Step in wherever needed to keep the office running smoothly
Qualifications
Required
High school diploma or GED
Minimum 1 year of medical office experience preferred
Excellent customer service skills
Strong communication skills
Computer proficiency
Ability to multitask
Professional appearance and demeanor
Preferred
Epic EMR experience
Insurance verification experience
Pain management or specialty practice experience
Medical receptionist experience
We Want Someone Who...
Loves working with people
Smiles easily and remains positive under pressure
Is dependable and punctual
Takes ownership of their work
Pays close attention to detail
Learns quickly
Works well with a team
Is willing to help wherever needed
Treats every patient with kindness and respect
Why Join Veritas Spine & Joint?
As a growing specialty practice, we believe every team member contributes to our success. You'll work in a collaborative environment where your ideas matter, your growth is encouraged, and your work has a direct impact on the patient experience.
Benefits
Competitive hourly pay
Paid Time Off
Paid holidays
401(k) (if eligible)
Monday–Friday schedule
No weekends
Supportive team environment
Schedule
Full-time
Monday through Friday
Day shift
If you're someone who enjoys helping others, takes pride in excellent customer service, and wants to grow with a modern healthcare practice, we'd love to hear from you.
Apply today and become part of the Veritas Spine & Joint family.