We are looking for a full-time, reliable, and experienced Front Desk Support Staff member for a busy Psychiatric Specialty Outpatient Clinic.

• Full-time, in-person position (40 hours per week)
• Schedule: Monday-Friday 8:00 AM - 4:00 PM
• Location: Dauphin County
• Starting hourly rate is $16.00/hr

Primary Responsibilities:

• Answering multi-line phone system and directing calls as needed
• Schedule/Reschedule/Cancel client appointments in EHR system
• Check Client's in for their appointments
• Check out client's after their appointments
• Verifying funding sources and referral types
• Coordinating services with other departments
• Perform all other office tasks, as assigned

Education Requirements:

• High School Diploma or GED

Preferred Qualifications:

• 6 months of experience in an office setting
• Excellent written and verbal communication skills
• Strong attention to detail
• Basic computer knowledge
• Bilingual speaking skills in Spanish and English

Credentials:

• PA Child Abuse History Clearance (Act 151)
• PA Criminal History Clearance (Act 34)
• PA Department of Human Services FBI Clearance: Use service code 1KG738
• Educational Documentation: High School Diploma or GED