CSR ~ CUSTOMER SERVICE REPRESENTATIVE

LOCATION: Atlanta, GA

JOB TYPE: Full-Time (Somewhat Flexible) Hours Monday-Saturday

START DATE: ASAP is best for us, however, we are flexible for the right candidate

At Front Page we have standards so high they are worthy of being on the Front Page!!

THE CUSTOMER SERVICE REPRESENTATIVE:

We're looking to grow our retail & event-based customer service team so we can represent more brands in more places across the Atlanta region. We host regular training workshops to teach systematic customer service and new customer acquisition skills along with general tips for interacting with customers, product information, sales procedures, and more!

We help our clients grow through specialized events, retail and in-store promotions, allowing us to forge a long-term relationship with their customers. Essentially, we enable longevity between the clients and their customer base by making sure that the customer has a clear understanding of the client's product offerings and receives excellent customer service.

THE ROLE WILL INVOLVE THE FOLLOWING MAIN DUTIES:

• Creating a positive and exciting atmosphere at events to attract new customers
• Engaging with our client's existing and future customers in conversation about the client
• Answering customer questions, addressing customer concerns, and occasionally handling customer complaints
• Carrying out basic sales transactions for customers that express an interest in the product or service
• Collecting customer details and logging new customer information
• Researching our clients to gain a better understanding of how you can promote their brand

SOME BENEFITS OF OUR CUSTOMER SERVICE REPRESENTATIVE POSITION:

• The opportunity to be coached and developed by industry experts
• Travel opportunities (local, national, and possibly international)
• Great range of prizes and bonuses for exceptional performance
• A great working environment where you are very likely to have fun
• Flexible schedules on a full-time or part-time basis
• A great paycheck paid on a weekly basis
• Team nights out
• Training provided
• And more

SOME CANDIDATE ATTRIBUTES WE LOOK FOR:

• A student mentality and desire to learn
• A strong work ethic and desire to succeed
• Self-motivation and above-average ambition
• The ability to manage their own workload
• The ability to work in a team or by themselves
• Solution-oriented thinking and a results-driven focus
• Over the age of 18 with authorization to work in the USA

FOR CONSIDERATION:

Please apply online for consideration. We will respond to successful applicants as soon as possible to arrange a digital meet & greet where we can learn more about each other and our plans for the future!