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RE-ADVERTISED

(PREVIOUS CANDIDATES ARE STILL BEING CONSIDERED AND DO NOT NEED TO RE-APPLY)

APPLICATION DEADLINE: OPEN UNTIL FILLED

+--------------------------------------+--------------------------------------+ | TITLE: | Learning Commons Success Coach | +--------------------------------------+--------------------------------------+

+--------------------------------------+--------------------------------------+ | POSITION NO.: | P00426 | +--------------------------------------+--------------------------------------+

+--------------------------------------+--------------------------------------+ | SECTION: | Academic Affairs/Learning Commons | +--------------------------------------+--------------------------------------+

+--------------------------------------+--------------------------------------+ | HIRING SALARY: | $33,143 - $36,298.20 annually; all | | | salary calculations to start at the | | | minimum salary | +--------------------------------------+--------------------------------------+

+--------------------------------------+--------------------------------------+ | HOURS: | 40 hours per week (including | | | evenings and weekends) | +--------------------------------------+--------------------------------------+

+--------------------------------------+--------------------------------------+ | CONTACT: | Human Resources (850) 201-8510 or | | | via email at hr@tcc.fl.edu | +--------------------------------------+--------------------------------------+

MAJOR FUNCTION:  The Learning Commons Success Coach is housed within the Learning Commons and will report directly to the Director.  The Learning Commons Success Coach is independent work that includes leading academic coaching efforts and outreach/marketing efforts for the Learning Commons. Primary duties include, but are not limited to:

• Providing academic coaching and mentoring to students.  Identifying at-risk students via an early alert system and connecting these students to resources and services in the Learning Commons.  Connecting with faculty and Student Services staff to provide academic support solutions. Providing high-touch and individualized student support.  Developing effective strategies for student success.  Assessing individual student needs and making appropriate referrals to campus resources.  Monitoring academic progress of students as needed.     

• Enacting various outreach and marketing efforts to the campus community to promote the Learning Commons to students, faculty, and staff.

• Providing workshops and additional specialized academic support to students. Creating and providing soft skills and career readiness training for students.  Providing academic coaching training to faculty and staff as needed.

• Engaging in continuous improvement through developing and implementing a professional growth plan.

• Providing resources to online students through Canvas and the Virtual Learning Commons.

MINIMUM TRAINING/EXPERIENCE: Bachelor’s degree from an accredited institution, in an area related to the responsibilities.  Also requires two years of experience in learning assistance and/or teaching.  A master’s degree may substitute for one year of the required experience.

SUCCESSFUL APPLICANTS WILL DEMONSTRATE THE FOLLOWING: Knowledge of academic coaching principles. Knowledge of TCC policies and procedures. Knowledge of computer technology and software, including mainframe, data warehouse and web environments. Knowledge of best practices in learning assistance and post-secondary education. Knowledge of methods of data collection and interpretation. Knowledge of research methods. Proficient in working with at risk students. Proficient in word processing and database management. Proficient in effective oral and written communication. Proficient in human relations and interpersonal skills. Proficient in time and project management skills. Marketing skills. Ability to work independently or as part of a group. Ability to maintain confidentiality of privileged information. Ability to handle multiple priorities and tasks, which may be complex and broad in nature or highly detailed in nature. Ability to express oneself clearly, correctly, and effectively in spoken and written Standard English. Ability to prepare correspondence and administrative reports. Ability to train and supervise staff. Ability to constructively resolve conflict. Ability to work with diverse people and in diverse situations. Ability to establish and maintain effective working relationships with others. Ability to plan, organize and coordinate work assignments. Ability to interpret raw data, draw inferences from this data, and clearly articulate how this data might be used to improve the Division and/or the College. Ability to utilize problem-solving techniques. Ability to critically assess situations and make sound judgments. Ability to represent the Division and the College in a professional manner.

PREFERENCE IS GIVEN TO VETERANS AND SPOUSES WHO ARE ELIGIBLE UNDER THE VETERANS' PREFERENCE LAW. AT TIME OF APPLICATION, SUBMITTAL OF FORM DD214 IS THE MINIMUM REQUIREMENT FOR VETERANS' PREFERENCE CLAIM.  NOTE:  PLEASE UPLOAD YOUR DD214 AS AN ATTACHMENT AS PART OF YOUR APPLICATION AT THE TIME OF SUBMISSION.

***TCC IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION/E-VERIFY EMPLOYER ***

The selected candidate identified for this position will be required to successfully complete a criminal background check, which may include fingerprinting.

The College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.  Tallahassee Community College does not discriminate against any person on the basis of age, color, disability, ethnicity, gender identity, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, or veteran status in its programs and activities.  Inquiries regarding the College’s non-discrimination policies may be directed to: Renae Tolson, Equity Officer, Room 239 Administration Building, 444 Appleyard Drive, Tallahassee, FL 32304, (850) 201-6074, tolsonr@tcc.fl.edu.

ALL PERSONS ARE ENCOURAGED TO APPLY.

 If you need an accommodation to participate in the application/selection process, please notify Human Resources at (850) 201-8510.

Required Skills Required Experience

SKILLS & ABILITIES:

• Must possess excellent math skills and computer skills (including advanced ability with Microsoft Office (Word, Excel, PowerPoint, Visio) Adobe Acrobat, and database construction and maintenance).
• Must possess effective written and verbal communication skills.
• Ability to prioritize and re-prioritize tasks.
• Ability to work in a high-stress environment.
• Ability to perform multiple tasks at one time.
• Ability to work with limited supervision.
• Ability to read and understand federal, state and local regulations and guidelines as they apply to quality assurance/quality control.
• Ability to learn new methods and systems.
• Ability to understand and follow oral and written directions.
• Ability to work independently or in a team situation.
• Ability to communicate and effectively interact with co-workers, supervisors, and the general public sufficient to exchange or convey information and to give and receive work direction.

MENTAL & COGNITIVE DEMANDS:

• Must be able to read, analyze, and interpret technical data; provide response in a timely and professional manner; able to write procedures and policies; able to communicate clearly and succinctly on a technical level.
• Must be able to document issues and resulting resolutions.
• Must be able to solve problems.
• Ability to solve practical problems; ability to interpret and understand a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS:

• Must be able to lift up to 30 lbs.
• Ability to verbally communicate with, hear and understand others.
• Ability to sit and/or stand for extended periods of time.
• Ability to walk, reach with hands and arms.
• Ability to perform repetitive movements of the fingers, hands, wrists and arms.

OTHER DUTIES AND RESPONSIBILITIES (INCLUDE):

As needed.