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LC - Part Time Instructor, Sculpture/3D, Visual & Media Arts

COMO Hotels & Resorts - Americas

LC - Part Time Instructor, Sculpture/3D, Visual & Media Arts

National
Paid
  • Responsibilities
    • Responsible for the operation of the COMO Parrot Cay excursion program.
    • Must have a clear understanding of revenue and ratings goals for the department, and how to achieve them.
    • Maintains an inventory of available tours. Updates computer system accordingly.
    • Supervises, coaches, and evaluates the other employees members
    • Prepares tour information sheet and drop-off forms.
    • Provides and delivers tour talk to audience.
    • Maintains tour sales budgeted figures.
    • Maintains all tour packages and collateral that is shared with guests.
    • Manages the Excursion desk including guest services regarding tour sales, refund issues, and general information.
    • Generates revenue reports and Manager's information reports including notable events that happen during the guest experience.
    • Meets with Tour Operators. Reviews past and future progress.
    • Inspects new excursions, and monitors tours on a rotating basis in order to constantly review quality control.
    • Financial responsibilities for budget, expenses and/or achievement of revenue targets including the successful identification of expense reduction through cost control.
    • Mentors, develops and provides on-the-job training to his/her staff to strengthen their current performance and prepare for future advancement.

    Required Skills

    • Excellent public speaking and public relations skills.
    • Ability to speak English clearly, distinctly and cordially with guests and employees
    • Ability to read and write English in order to understand and interpret written procedures.
    • Ability to speak additional languages such as Spanish, French, Italian or German, is an asset.
    • Very strong communication, problem solving, decision making, and interpersonal skills.
    • Superior customer service, teambuilding and conflict resolution skills.
    • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
    • Intermediate computer software skills required.
    • Possess a good understanding of numbering flow "Debits/Credits", adjusting entries and corrections.
    • Must be physically able to participate in emergency life saving procedures and drills.

    Required Experience

    • Minimum of two years experience supervising an excursion program, or equivalent, at a five star hotel
    • Knowledge of tours is required.
    • Ability to hit sales targets.
    • Sales background is beneficial.
  • Qualifications
    • Excellent public speaking and public relations skills.
    • Ability to speak English clearly, distinctly and cordially with guests and employees
    • Ability to read and write English in order to understand and interpret written procedures.
    • Ability to speak additional languages such as Spanish, French, Italian or German, is an asset.
    • Very strong communication, problem solving, decision making, and interpersonal skills.
    • Superior customer service, teambuilding and conflict resolution skills.
    • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
    • Intermediate computer software skills required.
    • Possess a good understanding of numbering flow "Debits/Credits", adjusting entries and corrections.
    • Must be physically able to participate in emergency life saving procedures and drills.