SOAZ - Posting ID # 5173 - Front Desk Administrative Assistant (100% ONSITE)

This position is only for Arizona residents.

Qualifications

2 Years Client Facing Experience

Front Desk Experience

Google Workspace

Customer service.

Communication, verbal & written.

Job Summary

Seeking a front desk Administrative Assistant to play a key role in ensuring smooth front desk operations and exceptional customer service.

Daily Responsibilities

• Warrant distribution process • Monitoring and responding to all department requests through a shared inbox • Customer service interaction is a primary aspect of this role, as the AA2 screens visitors, customers, and external vendors, directing them to the appropriate internal personnel. • Serves as a point-of-contact for the division when accepting legal documents, such as Garnishments and Service of Legal Process. • Answers both internal and external calls, provides helpful information, responds to inquiries, and resolves complaints efficiently. They ensure that all voicemail messages are reviewed daily and that customer inquiries are promptly addressed. • Responsible for receiving, sorting, scanning, and delivering all incoming mail and packages. This includes confidential documents, ACH applications, and returned Warrants of Payment. They ensure timely preparation and distribution of outgoing mail, tracking both incoming and outgoing correspondence daily