Benefits:

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

About the Role:

Join Aura Medspa as our Front of House team member, where you'll be the first point of contact for our valued clients. In the heart of Bellaire, TX, we pride ourselves on delivering exceptional service in a welcoming environment that promotes beauty and wellness.

Responsibilities:

Greet and assist clients upon arrival, ensuring a warm and inviting atmosphere.

Manage appointment scheduling and confirmations to optimize client flow.

Handle phone inquiries and provide detailed information about services and promotions.

Maintain a clean and organized front desk and waiting area.

Process payments and manage client records with attention to detail.

Collaborate with the medical and aesthetic team to ensure seamless operations.

Assist with marketing initiatives and social media engagement.

Provide exceptional customer service to enhance client satisfaction and retention.

Requirements:

Previous experience in a front desk or customer service role, preferably in a medical or spa setting.

Strong communication skills and a friendly, professional demeanor.

Proficient in using scheduling software and basic office equipment.

Ability to multitask and manage time effectively in a fast-paced environment.

High school diploma or equivalent; additional certifications in customer service are a plus.

Knowledge of aesthetic services and products is an advantage.

Must be a team player with a positive attitude and a passion for beauty and wellness.

Flexibility to work evenings and weekends as needed.

About Us:

Aura Medspa has been a trusted name in Bellaire, TX, for over a decade, offering cutting-edge aesthetic treatments and personalized care. Our clients love us for our commitment to quality and results, while our employees appreciate a supportive and dynamic work environment that fosters growth and teamwork.