Job Description

Job Description

Front of the House Executive

Davenport, Iowa

Salary $60-70k

Job Description:

Reports to: Chief Operating Executive

Position Summary: Leads shifts with primary responsibility for the front of the house staff delivering outstanding customer service to maximize guest satisfaction

Key Responsibilities:

• Schedule shifts properly to ensure staffing levels that provide superior service to guests
• Use the labor scheduling matrix to assist in the scheduling process
• Use of CTUIT labor management/sales software
• Supervise all front of house staff members - hosts, servers, bar, bus personnel
• Assign server sections, side work and deep cleaning assignments
• Ensure cash and asset controls are in place throughout the property
• Prepare & make daily deposits, count safe, server banking checkout
• Understand and maximize the use of the POS system (ALOHA) – gift cards, comps, payroll, opening & closing procedures
• Participate in the hiring process
• Follow up on the staff certification process to ensure learning standards are maintained
• Assess and review staff performance and ensure the maintenance of personnel records
• Communicate effectively to staff and executive team members – que time, info board
• Implement staff incentive programs to improve sales performance and customer service
• Create and maintain customer loyalty– work the dining room and interact with guest during their dining experience.
• Ensure good safety practices of staff members and guests
• Maintain proper emergency and security procedures
• Utilize and follow through on guest comment programs. Respond quickly to complaints and take corrective action.
• Communicate with executive team members in executive meetings
• Work with the kitchen to ensure food quality, proper ticket times, knowledge of features/menu etc.
• Prepare monthly inventory – bar, retail etc.
• Continue professional development through training activities.

Skills Needed:

• Strong verbal communication
• Business math understanding
• Organizational skills
• Ability to multi-task
• Ability to work effectively in a dynamic work environment
• Ability to lead people to achieve results

Apply to be the new Front of the House Executive in Davenport, IA.

To apply, e-mail your resume to jcameron@geckohospitality.com

Company Description

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.

Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.

At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.

We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.

At Gecko Hospitality, you certainly have... more choices

Company Description

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r\n\r\nOur national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have... more choices