Position Overview
We are partnering with an exciting new culinary concept preparing for a grand opening to find a dynamic, polished, and service-driven Front of House Manager to lead the guest experience in an upscale casual Southern and seafood restaurant. This role is ideal for a hands-on leader who thrives on the floor, sets the tone for hospitality, and is passionate about delivering a refined yet welcoming dining experience.
Key Responsibilities
- Lead all front-of-house operations, including dining room, bar, and host stand
- Ensure a seamless, high-quality guest experience from arrival to departure
- Train, coach, and develop servers, hosts, and bartenders on service standards
- Actively manage the floor during service, including table touches and service pacing
- Oversee reservations, seating flow, and waitlist management
- Handle guest feedback and resolve concerns with professionalism and urgency
- Collaborate with kitchen leadership to ensure smooth service execution
- Manage FOH scheduling, labor costs, and staff performance
- Maintain cleanliness, organization, and presentation of all guest-facing areas
Qualifications
- 3+ years of front-of-house or restaurant management experience, preferably in upscale casual or high-volume environments
- Strong background in hospitality and guest service excellence
- Proven ability to lead and motivate service teams
- Excellent communication, organization, and problem-solving skills
- Experience with POS systems and reservation platforms (e.g., OpenTable), required
- Ability to work evenings, weekends, and holidays
Why Join?
- Be part of a concept that blends Southern hospitality with elevated coastal cuisine
- Join a team that values professionalism, respect, and a strong service culture
- Opportunity to grow within a developing upscale casual brand
- Work in an environment that prioritizes guest experience, quality, and consistency
- Competitive salary with potential for performance-based incentives
- Employee dining benefits