Front of House (FOH) Restaurant Manager

Legacy Restaurant Group

Front of House (FOH) Restaurant Manager

St. Augustine, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    36 Granada is seeking an experienced and service-driven Front of House Restaurant Manager to help lead daily operations across our multi-concept hospitality space. Our property includes The French Pantry (French brasserie), Little Miss Ha (Vietnamese-inspired restaurant), Cache Cache (reservation-only cocktail lounge), and La Petite Kitchen (private dining and cooking studio).

    The FOH Manager plays a key leadership role in delivering exceptional guest experiences, supporting service standards, and ensuring smooth daily operations. This position works closely with the Director of Operations, culinary leadership, and bar team to maintain a high level of hospitality, organization, and professionalism.

    The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and is committed to building strong teams and memorable guest experiences.

    Key Responsibilities

    Service & Guest Experience

    Lead and oversee front of house service to ensure an exceptional guest experience

    Maintain high standards of hospitality, professionalism, and attention to detail

    Resolve guest concerns or service issues quickly and professionally

    Ensure smooth coordination between FOH and BOH teams during service

    Act as Manager on Duty during assigned shifts

    Staff Leadership

    Supervise and support hosts, servers, bartenders, and support staff

    Assist with hiring, training, and onboarding FOH team members

    Provide ongoing coaching and performance feedback

    Foster a positive, accountable, and team-oriented culture

    Lead pre-shift meetings and communicate daily service notes, specials, and updates

    Operations

    Oversee reservations, table flow, and guest pacing during service

    Manage labor and scheduling in alignment with business levels

    Ensure proper opening and closing procedures are followed

    Maintain a clean, organized, and professional dining room environment

    Support inventory and ordering of FOH supplies when needed

    Beverage & Menu Knowledge

    Maintain strong knowledge of our food, wine, and cocktail programs

    Support beverage sales and guest education

    Assist with wine and cocktail program execution during service

    Administrative Responsibilities

    Utilize Restaurant365 and other systems for daily operational tasks

    Support labor tracking, scheduling, and shift documentation

    Maintain communication between management and staff

    Assist in implementing operational systems and service standards

    Qualifications

    2+ years of restaurant management or hospitality leadership experience

    Strong understanding of restaurant service standards and operations

    Ability to lead a team in a fast-paced environment

    Excellent communication and problem-solving skills

    Passion for hospitality, food, wine, and cocktails

    Availability to work nights, weekends, and holidays as needed