Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
36 Granada is seeking an experienced and service-driven Front of House Restaurant Manager to help lead daily operations across our multi-concept hospitality space. Our property includes The French Pantry (French brasserie), Little Miss Ha (Vietnamese-inspired restaurant), Cache Cache (reservation-only cocktail lounge), and La Petite Kitchen (private dining and cooking studio).
The FOH Manager plays a key leadership role in delivering exceptional guest experiences, supporting service standards, and ensuring smooth daily operations. This position works closely with the Director of Operations, culinary leadership, and bar team to maintain a high level of hospitality, organization, and professionalism.
The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and is committed to building strong teams and memorable guest experiences.
Key Responsibilities
Service & Guest Experience
Lead and oversee front of house service to ensure an exceptional guest experience
Maintain high standards of hospitality, professionalism, and attention to detail
Resolve guest concerns or service issues quickly and professionally
Ensure smooth coordination between FOH and BOH teams during service
Act as Manager on Duty during assigned shifts
Staff Leadership
Supervise and support hosts, servers, bartenders, and support staff
Assist with hiring, training, and onboarding FOH team members
Provide ongoing coaching and performance feedback
Foster a positive, accountable, and team-oriented culture
Lead pre-shift meetings and communicate daily service notes, specials, and updates
Operations
Oversee reservations, table flow, and guest pacing during service
Manage labor and scheduling in alignment with business levels
Ensure proper opening and closing procedures are followed
Maintain a clean, organized, and professional dining room environment
Support inventory and ordering of FOH supplies when needed
Beverage & Menu Knowledge
Maintain strong knowledge of our food, wine, and cocktail programs
Support beverage sales and guest education
Assist with wine and cocktail program execution during service
Administrative Responsibilities
Utilize Restaurant365 and other systems for daily operational tasks
Support labor tracking, scheduling, and shift documentation
Maintain communication between management and staff
Assist in implementing operational systems and service standards
Qualifications
2+ years of restaurant management or hospitality leadership experience
Strong understanding of restaurant service standards and operations
Ability to lead a team in a fast-paced environment
Excellent communication and problem-solving skills
Passion for hospitality, food, wine, and cocktails
Availability to work nights, weekends, and holidays as needed