Front of House Lead

Easy Tiger, one of Austin’s most beloved brands, is currently seeking a Front of House Lead to join our North team!

We are looking for team members that are hardworking, unique, and bring a warm, thoughtful approach to hospitality and find joy in actively serving their team and guests.

REPORTS TO: FOH Managers

SALARY / GRADE LEVEL: Hourly

JOB RESPONSIBILITIES / DUTIES:

Oversees front of house team during scheduled floor shifts ensuring that all store operations are running smoothly

Engages with guests during floor shift striving for 100% table and bar touches with a strong emphasis on guest satisfaction

Oversees all aspects of service team operations including, but not limited to managing the floor, delivery and curbside operations (at applicable locations), communicating staffing needs, inventory, facility maintenance, maintaining opening/running/closing duties.

Holds staff accountable for maintaining a high standard of service by following Easy Tiger Steps of Service guidelines.

Assists in controlling inventory and preparation levels to minimize overstock items and waste

Maintains and oversees cleanliness, organization and proper maintenance of facilities

Conducts staff meetings when necessary, shift meetings every day and keeps staff informed on new developments and upcoming events

ESSENTIAL REQUIREMENTS:

High School Diploma/GED or equivalent combination of education and experience

Two (2) years minimum management experience

Current Texas Food Manager and TABC Certifications

Proven leadership and motivational skills

Displays a professional appearance and is a positive role model within the restaurant

Strong verbal and written communication skills

Excellent guest relations skills with high guest satisfaction expectations and focus

Basic computer knowledge (Microsoft & Google Suite) and office skills required

Ability to lift 50+ lbs, carry, or pull objects that may be heavy

Ability to work standing for 8+ hours

BENEFITS:

Health, Dental, & Vision Insurance

Free Shift Meals

Friends & Family Meal Discounts

Opportunities for Advancement

Must be eligible to work in the United States. Easy Tiger is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.