Front of House Manager (Hourly)

About Us Suser Restaurant Group is comprised of Sparkies Kitchen & Bar, Stella's Table, and Union 212 Banquet Hall, located in the lakes area of Oakland County. We invite you to join our talented team that is committed to providing amazing food and service to our guests — whom we treat like family.

The Role The Front of House Manager reports to the General Manager and is responsible for enthusiastically leading and motivating the team to deliver the highest levels of guest service. This role manages the restaurant along side or in the absence of the General Manager and oversees the daily front of house operations, ensuring a seamless and memorable dining experience for every guest.

Responsibilities

Lead, coach, train, and develop the front of house team, creating an environment where enthusiastic people are recognized and rewarded for achieving both organizational and personal goals

Manage daily front of house operations, ensuring smooth and efficient service throughout every shift

Serve as acting manager in the absence of the General Manager, taking full responsibility for restaurant operations

Oversee all cash controls and enforce company policies and procedures

Ensure all safety and security procedures are followed within the restaurant

Maintain high standards of guest service, resolving any issues promptly and professionally

Monitor floor operations, assist staff as needed, and ensure proper table management and guest flow

Communicate effectively with the kitchen team to ensure timely and accurate order delivery

Uphold and model company culture, values, and standards at all times

What We're Looking For

1-2 years of supervisory experience, preferably in a restaurant or retail environment

Proven ability to train, guide, and lead a team in a fast-paced environment

Strong problem-solving skills with the ability to think on your feet

Excellent written, verbal, math, and interpersonal communication skills

Strong organizational and time management skills

Ability to work with a high degree of independence and discretion

Flexible availability, including nights, weekends, and holidays

Valid driver's license with reliable transportation

Positive attitude, professional appearance, and a genuine passion for hospitality

We Offer

Competitive hourly pay

Employee discounts

Flexible scheduling

Real opportunities for growth and advancement

A supportive team culture built on respect, accountability, and collaboration

This Is More Than a Job. It's an opportunity to lead, grow, and make a real impact alongside a team committed to culinary excellence and outstanding guest experiences. Apply today and take the next step in your hospitality career with Suser Restaurant Group.