Front of House Manager

Kindred Hospitality Group

Front of House Manager

Mooresville, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Free food & snacks

    Position Summary

    We're hiring an experienced, hospitality-driven Front of House Manager to join our service team as we open Deepwell — the newest full-service restaurant from the Kindred Hospitality group. This role is suited to a leader who takes pride in building a strong service culture, developing a team, and delivering a consistently exceptional guest experience. We’re searching for a lively, energetic person with a heart for hospitality and a passion for food, wine, & spirits. Someone who enjoys working with a team to improve leadership and has a great sense of integrity.

    About Us

    Deepwell is an upscale casual restaurant and part of a growing local restaurant group, with several other restaurants in the area owned by Joe & Katy Kindred. Our culinary team has earned numerous James Beard Foundation nominations along with other national and local accolades. We're known for seasonally-driven menus, craft beer and cocktail programs, and a stellar wine list — and we're looking for team members who bring the same level of care to the guest experience that our kitchen brings to the plate.

    Responsibilities

    Oversee daily front-of-house operations, ensuring high standards of hospitality and service

    Hire, train, schedule, and develop servers, bartenders, hosts, and support staff

    Manage reservations, seating flow, and service pacing during high-volume shifts

    Lead pre-shift meetings to communicate menu changes, specials, and service expectations

    Address guest concerns and special requests promptly and professionally

    Monitor labor costs, scheduling, and staffing levels to align with service needs

    Partner closely with kitchen leadership to ensure seamless communication between front- and back-of-house

    Uphold and enforce health, safety, and responsible alcohol service standards

    Support hiring, performance management, and team culture initiatives

    Qualifications

    Previous experience as a Front of House Manager, Assistant General Manager, or similar leadership role required; upscale or fine dining experience strongly preferred

    Strong leadership, organizational, and conflict-resolution skills

    Working knowledge of wine, craft beer, and cocktail programs

    Experience with POS systems, scheduling software, and labor management

    Excellent communication skills and composure under pressure

    Ability to stand and walk for extended periods

    Flexibility to work night shifts, weekends, and holidays as needed

    Must meet minimum age requirements for overseeing alcohol service per NC state law

    Compensation & Benefits

    Pay: Competitive, based on experience. Starting at $60,000 per year.

    401(k) with company match

    Health, dental, and vision insurance (full-time)

    Employee Discounts

    Opportunity for growth within a multi-location restaurant group

    Job Type: Full-time, 50 Hours a Week

    Schedule: Night shift

    Shift: 10-hour shift

    Restaurant Type: Upscale casual