Benefits:

Competitive salary

Dental insurance

Employee discounts

Health insurance

Vision insurance

Front of House Manager

Pittsburgh, PA

Compensation: Competitive salary

Perks: Health insurance, meal discounts, paid time off, leadership training

About Us:

At Palm Palm, we’re all about bold flavors, vibrant energy, and exceptional hospitality. Our small plates concept thrives on speed, teamwork, and creating unforgettable dining experiences. If you love a fast-paced, guest-focused environment and enjoy leading from the floor, we want to meet you.

Position Summary:

The Front of House Manager is a key part of our leadership team, responsible for creating a seamless guest experience and supporting the day-to-day operations of the dining room and bar. You’ll coach and lead the FOH staff, handle real-time problem-solving, and help maintain the high standards that make our restaurant stand out.

What You’ll Do:

Oversee daily FOH operations, ensuring top-notch service during high-volume shifts

Lead, train, and schedule hosts, servers, bartenders, and support staff

Manage floor presence and act as a service leader during peak hours

Resolve guest concerns with professionalism and urgency

Maintain a clean, organized, and hospitable environment

Work closely with the General Manager and Kitchen Manager for smooth shift coordination

Assist with hiring, onboarding, and ongoing staff development

Ensure compliance with health and safety regulations

Monitor FOH inventory (supplies, service tools, bar stock, etc.)

Track guest feedback and contribute ideas for service improvements

What We’re Looking For:

2+ years of FOH management or supervisory experience in a high-volume restaurant

Exceptional communication and leadership skills

A hands-on, floor-focused leadership style

Strong organizational and time management abilities

Comfortable working in a fast-paced, high-energy environment

Proficiency in POS systems and basic restaurant reporting

Passion for hospitality and team building

Bonus Points If You Have:

Experience with small plates or shared dining concepts

Bar management or wine knowledge

Bilingual (English/Spanish) a plus

To Apply:

Send us your resume and a quick note about why you thrive in fast-paced restaurant settings. We’re excited to meet leaders who love people, food, and service as much as we do.