Front of House & Reservations Assistant

Preserve Life Corp

Front of House & Reservations Assistant

Douglasville, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Wellness resources

    ABOUT NUTRITION NEST AT PRESERVE LIFE

    Imagine a place where nutrition science meets culinary artistry, where every touchpoint inspires people to live longer, healthier and more vibrantly. Nutrition Nest at Preserve Life is a revolutionary integrated wellness destination combining a longevity clinic, beauty boutique, retail store, and experiential restaurant under one roof.

    Located on 1,200+ acres of pristine forest with spring-fed lakes, just West of Atlanta, we are redefining how health is experienced. Guided by evidence-based nutrition science, functional medicine pathways, curated healthy aging products, and transformative dining, Nutrition Nest is designed to help people not just live — but come alive.

    Opening December 2025.

    ═══════════════════════════════════════════════════════

    THE OPPORTUNITY

    We’re seeking a Front of House & Reservations Assistant to act as the vital connection between our guests’ initial booking and their wellness dining journey. This role blends guest communications, reservations management, and personalized service, ensuring a seamless and memorable experience from the first call to the final farewell.

    Your Mission: Curate exceptional guest experiences through proactive reservations management and front-of-house support. Your Impact: Anticipate guest needs, optimize reservations, and contribute to revenue growth through upselling and repeat visits. Your Stage: Experiential Kitchen – an interactive dining environment where guests engage in transformative wellness pathways.

    ═══════════════════════════════════════════════════════

    WHAT YOU’LL DO

    Guest Experience & Reservations (40%)

    Contact guests pre-visit to confirm meal pathways and document preferences

    Record allergy/dietary information in guest notes for safety

    Greet guests warmly, confirm details, and serve welcome drinks with educational context

    Maintain reservation system and optimize table allocations

    Administrative Support (25%)

    Manage reservation platforms and guest profiles

    Support FOH management with guest reports and correspondence

    Utilize POS and data portal for guest tracking and reporting

    Customer Service Excellence (20%)

    Provide personalized upselling based on visit history

    Collect guest feedback to support continuous improvement

    Collaborate with hosts and FOH team for smooth guest flow

    Other Contributions (15%)

    Participate in training and assist with events/promotions

    Maintain organized front-of-house areas

    Support onboarding of FOH staff

    ═══════════════════════════════════════════════════════

    WHAT WE’RE LOOKING FOR

    Required Qualifications

    2+ years in high-end hospitality (luxury hotel, fine dining, or similar)

    Reservations management or host role experience preferred

    High school diploma required

    Strong organizational and detail orientation

    Professional verbal and written communication skills

    Preferred Qualifications

    Hospitality degree or related education

    Fine dining or luxury reservations background

    Knowledge of dietary restrictions and allergy management

    Experience in wellness-focused hospitality

    Core Competencies

    Exceptional organizational and guest data management skills

    Warm, polished communication abilities

    Comfort with reservation and POS systems

    Sales and upselling instincts with guest-centered approach

    Empathy, relationship building, and passion for wellness

    ═══════════════════════════════════════════════════════

    WHY JOIN NUTRITION NEST AT PRESERVE LIFE

    Join a first-of-its-kind wellness hospitality concept

    Help deliver transformative dining rooted in science and nutrition

    Clear advancement path to Guest Experience Manager or FOH Supervisor

    Training in luxury hospitality, wellness, and guest relations

    Be the first point of connection for guests on their wellness journey

    Contribute directly to memorable and safe guest experiences