Front of House Shift Lead

Drunken Fish

Front of House Shift Lead

Edwardsville, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Training & development

    Wellness resources

    Responsibilities

    Contributes to the success of the restaurant by problem solving issues and providing excellent guest service and quality food and beverages

    Helps train and development of a strong service team

    Develop employees by providing ongoing feedback, establishing performance expectations

    Provide training and recognition to employees at all levels and maintains a high team-oriented environment

    Communicates effectively with the local management team

    Ensure that the restaurant operates efficiently and effectively within the company’s fiscal and operational guidelines

    Controls the inventorying of food and liquor within company standards

    Controls labor costs within company standards

    Responsible for accurate placing, receiving, and stocking of all food and beverage orders

    Ensures secure and safe handling and transportation of funds

    Utilize and promote in-house feedback forms, staff evaluations and site evaluations to develop guest-oriented quality of service and delivering the WOW

    Support and implement the company local store marketing programs

    Responsible for ALL physical/aesthetic maintenance of the restaurant

    Maintain a working knowledge of all recipes, products, and production procedures

    Ensure established standards of food safety and sanitation are maintained

    Ensures all operations are in line with company standards, with exceptional scores including: in-house feedback forms, health inspections and FOH/BOH site evaluations

    Skills and Abilities

    Strong leadership skills and ability to act as a role model for company standards and uphold policies and procedures

    Ability to work effectively within a team

    Follow through with all assigned tasks and be flexible to accommodate quickly to newly assigned duties, including duties which may include other So Hospitality Group brands

    Ability to follow verbal directions and give clear verbal directions

    Ability to work positively in a fast-paced environment

    Ability to be on your feet and alert for extended periods of time

    Required Qualifications

    Education: High School or equivalent

    High energy and passion for the industry

    2 years or more prior restaurant experience

    Knowledge of computers, Microsoft, and Google products

    Good people management skills, communication and listening skills

    Flexibility and adaptability

    Demonstrated time management and organizational skills

    Must be internally motivated and detail-oriented and have a passion for teaching others

    Reliable transportation