Front of House Shift Supervisor

The Bay Bar and Grille

Front of House Shift Supervisor

Bozeman, MT
Full Time
Paid
  • Responsibilities

    The Bay Bar and Grille is Looking for a Front of House Shift Supervisor!

    We have just recently reopened our doors after an extensive remodel. We’re a locally owned restaurant that has been in Bozeman for 38 years. We pride ourselves on being local and treating our employees with respect while giving our management team the power to create amazing products, resolve complaints, and work without the corporate jargon.

    For this position, you will be required to work at least one weekend shift and mostly dinner/closing shifts. We are looking for someone who is customer-oriented, a skilled problem-solver, adaptable and has dine-in restaurant experience.

    Essential Duties

    Acts as manager on duty when general manager is not present

    Opens or closes restaurant according to schedule and management policies

    Ensures all local, state, and federal laws as well as ownership and management policies are implemented and consistently followed

    Trains in every front of house position and is able to fill in as needed

    Leads by example by being able to handle high volume shifts while providing exemplary guest service

    Resolves guests complaints satisfactorily

    Maintains a safe and hygienic workspace

    Assists in training and motivating staff while providing ongoing coaching and performance feedback

    Assists in leading team meetings

    Accurately handles all cash, card, and check transactions

    Accurately ensures all products sold and wasted are recorded

    Understands point of sale system and is able to train others on system

    Pay/Benefits

    $22-$24 DOE

    Free daily shift meal

    30% discount on meals when not working

    Discounts at other retailers at Gallatin Crossing

    Paid Time Off (for full time employees)

    Working Conditions

    In a typical work week, front of house supervisor will work 3-5 MOD (manager on duty) shifts. To ensure full time hours, supervisor may work other front of house positions such as expeditor, host, or server.

    In a typical work week, front of house supervisor will have 0-2 hours of administrative duties.

    MUST be available to work high volume shifts such as evenings and weekends

    Position requires prolonged standing and walking

    Position intermittently requires bending, reaching, and crouching

    Will regularly lift supplies weighing 5-10 lbs

    Occasionally lifts supplies weighing up to 50 lbs

    Works with hot, cold, and hazardous liquids and equipment

    Qualifications

    High School Diploma or Equivalent

    Must Pass Background Check

    1+ Year Experience in a Restaurant/Bar Setting

    1+ Year Experience in a Leadership Role

    Proficiency in Microsoft Word, Excel, and E-mail

    Leadership

    Adaptability

    Customer Server and Complaint Resolution

    Strong Analytic and Problem-Solving Skills

    Ability to use a Computerized Point-of-Sale System

    Cash Handling and Payment Reconciliation Experience

    Ability to Work in a Fast-Paced, High Stress Environment

    Work Schedule Flexibility

    Food Handler's Certification (preferred but can obtain after hiring)

    Montana Alcohol Seller Certification (preferred but can obtain after hiring)

    If you think you might be a good fit and want to help us continue our legacy at the "brand new" Bay Bar and Grille, we'd love to hear from you! Please apply online and management will follow up if interested for interviews.