Front of the house Manager Upscale Mediterranean Restaurant Sacramento

Aiona Sacramento

Front of the house Manager Upscale Mediterranean Restaurant Sacramento

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    About Aiona

    Opening in March 2026 in the heart of downtown Sacramento, Aiona is a bold new culinary destination celebrating the vibrant traditions of Mediterranean cuisine through the ancient art of wood-fired cooking. Featuring an open kitchen, a 3,000-bottle wine cellar curated by an Advanced Sommelier, and refined indoor and outdoor dining spaces, Aiona offers an immersive, upscale experience unlike anything else in the city. Our mission is to bring world-class food, wine, and hospitality to Sacramento while becoming a premier destination for dining and private events.

    Position Overview

    Aiona is seeking a confident, service-driven PM Front of the House Manager to join our opening leadership team. This role is responsible for leading evening service, ensuring exceptional guest experiences, and supporting the development of a polished, high-performing front-of-house team.

    The PM FOH Manager will be a visible leader during dinner service, setting the tone for hospitality, professionalism, and execution while upholding Aiona’s service standards and culture.

    Key Responsibilities

    Service & Guest Experience

    Lead and manage all front-of-house operations during PM service

    Ensure smooth, efficient, and elevated dinner service execution

    Actively engage with guests, resolve concerns, and execute service recovery with care

    Uphold and model Aiona’s hospitality standards and brand values

    Partner closely with the culinary and beverage teams to deliver seamless service

    Team Leadership & Development

    Supervise FOH supervisors and hourly team members during PM shifts

    Coach, motivate, and provide real-time feedback to staff

    Support training, onboarding, and ongoing development of FOH team members

    Help maintain a positive, inclusive, and accountable work environment

    Enforce policies, procedures, and standards consistently and fairly

    Operations & Systems

    Execute floor plans, reservations, and table management effectively

    Monitor pacing, staffing levels, and guest flow throughout service

    Ensure cleanliness, organization, and readiness of all FOH areas

    Assist with cash handling, checkout procedures, and nightly reporting

    Ensure compliance with health, safety, labor, and alcohol regulations

    Collaboration & Communication

    Communicate clearly with BOH, bar, and leadership teams during service

    Participate in pre-shift meetings and post-shift recaps

    Share feedback and observations with AGM and GM to support continuous improvement

    Qualifications

    3+ years of restaurant management or supervisory experience, preferably in an upscale or high-volume environment

    Strong floor leadership skills and a passion for hospitality

    Excellent communication, organization, and problem-solving abilities

    Experience with POS and reservation systems (Toast and OpenTable a plus)

    Ability to thrive in a fast-paced, opening-team environment

    Flexible availability, including evenings, weekends, and holidays

    Wine knowledge or interest in learning is a plus; sommelier experience welcome but not required

    *Temporary Parking Pass The above requirements and benefits are not intended to be all-inclusive.