Job Description

CUSTOMER SERVICE REPRESENTATIVE

~ Great Work Environment, One-to-one Paid Training, Opportunity to Progress, Social Events, Annual Retreats ~

Our New Year Events have launched. As a result, we're looking for 5 Customer Service Representatives to join our events team as soon as possible.

CUSTOMER SERVICE REPRESENTATIVES GENERAL DUTIES:

Our primary goal is to build our team with top talent from the West Palm Beach region to provide the best possible customer service/customer experience for our clients. Your role will have a variety of general duties on a day to day basis, ensuring that no two days will ever be the same. These duties include, but are not limited to:

• Providing information to customers about our clients’ products and services

• Attracting and maintaining a customer’s attention during sales presentations

• Completing sales transactions and processing new customer orders

• Working independently while contributing to team goals

• Performing product demonstrations and using examples of other customers

• Documenting and updating customer information

• Using your customer service and sales skills to increase brand awareness

• Attend training sessions and meetings where necessary

Note: Advancement opportunities will be available to those looking for a long-term career path. If successful, please let us know when scheduling your interview that you’re interested in hearing about career advancement possibilities.

CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:

• Previous customer service experience is desirable, but not essential

• The ability to thrive working in a fast-paced, electric environment

• Confident, outgoing & approachable demeanor

• Capable of working under pressure & able to meet deadlines

• Open to flexible working patterns, and able to work at least 3 full days per week between Monday - Saturday

• Able to commute to West Palm Beach, FL

• Candidates need to be over the age of 18 and legally authorized to work in the USA

WHAT'S NEXT: CLICK APPLY!! Please send your resume to us at Frontline561 today!

We are keen to get our new Customer Service Representative on board as soon as possible. Therefore, successful candidates can expect either a call or an email from our HR department within 3-5 business days of submitting their resume. Please ensure that your up-to-date contact information is included on your resume.

COVID-19 SAFETY PROCEDURES: Due to the current situation, we are doing all that we can to maintain a safe working environment for our staff and our visitors. This includes temperature checks of everyone attending the office. The use of masks on the premises and providing hand sanitizer throughout the office.

Company Description

Frontline561 is a marketing firm based in West Palm Beach, FL. Our primary focus is to expand and push the development of our clients to capitalize on emerging niche markets in Florida by creating moments that matter during our campaigns. If our clients need it, We envision it and turn it into a reality!