Job Description

DIRECT HIRE  CLICK HERE TO SCHEDULE: https://calendly.com/fuego-careers/webinar

NO IT, TECH, ENGINEERING POSITIONS AVAILABLE.

WE HAVE AN IMMEDIATE FULL TIME CSR POSITION FOR DRIVEN AND ENERGETIC PERSONALITIES WILLING TO LEARN. THEY ARE RESPONSIBLE FOR ENSURING A HIGH LEVEL OF SERVICE AND SATISFACTION WHILE MATCHING CLIENT NEEDS TO PRODUCTS AND SERVICES. COMPANY ACCOLADES:

• • Voted Top Workplace 2016,2017,2018
• • Voted Top Culture by Entrepreneur Magazine
• • Forbes Top 25 Happiest Companies To Work For
• • Fortune 500 Company

DAILY TASKS INCLUDE:

• • Scheduling new appointments.
• • Client reviews.
• • Data entry.
• • Servicing clients.

COMPANY OVERVIEW:

• For over 68+ years our company has been protecting and serving those who protect and serve us. We service working class families and have had consistent growth each and every year. You will experience a fast paced work environment and the ability to grow personally and professionally. With leadership opportunities available you're growth potential will never be capped.
• We are looking to hire due to our expansion throughout California. We need candidates that are motivated and looking to make a difference within our organization. As a customer service representative you are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.
• We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. Our goal is to focus on a positive, competitive, and fun work environment. We're only looking for the best candidates with a great attitude, who are passionate about helping others.

OPPORTUNITY:

• Stock Options
• Flexible Schedules
• Residual Income
• Weekly Pay plus Weekly Bonus
• Company Incentive Vacations
• Leadership Development/Continuous Education
• You must have your own transportation

If you believe you have what it takes to join our team, forward your resume today!

JOB DESCRIPTION

CUSTOMER SERVICE & BENEFIT REPRESENTATIVE JOB DUTIES:

• -Answering product and service questions; suggesting information about other products and services.
• -Opens customer accounts by recording account information.
• -Maintains customer records by updating account information.
• -Recommends potential products or services to management by collecting customer
• information and analyzing customer needs.
• -Prepares product or service reports by collecting and analyzing customer information.
• -Contributes to team effort by accomplishing related results as needed.
• Customer Service & Benefit Representative Skills and Qualifications:
• -Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills
• -Listening, Phone Skills, Analyzing Information , Multi-tasking

MANAGER & LEADERSHIP JOB DUTIES:

• -Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, developing personal growth opportunities.
• -Accomplishes staff results by communicating job expectations; planning, monitoring, coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• -Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course
• of action; defining objectives; evaluating outcomes.
• -Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
• -Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
• -Contributes to team effort by accomplishing related results as needed.
• -Manager & Leadership Skills and Qualifications:-Performance Management, Project Management, Coaching, Supervision, Quality Management

Company Description

Our company has been in business for over 68 years. We are a 100% Union label company that works with over 30,000 different Unions and we have over 800,000 members and counting! Our company has more than $58.9 billion in force with an A+ Superior rating from AM Best for its financial strength. Union members apply for our benefits package because most members realize that most of their benefits through their union greatly reduce or eliminate them altogether once they retire or leave their jobs. We provide unions with permanent benefits that they can maintain throughout their lives. We work with unions through a local bargaining agreement that simplifies our work with available potential clients. Its purpose doesn't work! Voted Best Places to Work 2017, 2018 and 2019! Named the 24th Happiest Place to Work at Forbes magazine