Fulfillment/Customization Coordinator

UNIFORM GEAR INC

Fulfillment/Customization Coordinator

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    The Fufillment Coordinator executes the flow of customer’s orders and inventory from start to finish. They are responsible for ensuring and enhancing efficiency. Their main roles are ensuring production is efficient, from receiving to shipping, supporting production staff, maintaining production inventory, and making sure production areas are kept organized.

    This position works directly with our contract sales team and customization staff to move all orders through customization in the correct order. This position checks all items before and after to confirm all customization is correct.

    • Schedule routine maintenance to keep the equipment running effectively.

    • Organizes commercial orders along with the General Manager that go through Embroidery/ Alterations/ Heat

    press.

    • Handle purchasing orders for patches needed

    • Works closely with managers to maintain turnaround times

    • Organize workflow to meet specifications and deadlines

    • Monitor production to resolve issues

    •Ship orders

    •Communicate with customers when they have shipped

    •Communicate with all staff about orders/inventory that need to be prioritized

    • Determine number of necessary resources (workforce, patches etc.)

    • Ensure output meets quality standards/ attention to detail is a must

    •Handle Receiving and Shipping of all goods with the assistance of the Receiving Clerk

    •Reports back orders or incomplete shipments to manufacturers

    •Organize bulk deliveries and assist with load ins/outs

    •Return to vendors – handling communication with vendors and follow through with shipping items back

    •Schedule routine maintenance with General Manager to keep the equipment running effectively

    •Make sure trash is taken care of and put out at curb weekly.

    •Make sure outside area is clean of trash etc.

    •Assists the commercial department and retail sales when needed

    •Report to upper management

    •Other duties as assigned

    Requirments: 1-2 years of experience related to customization/custom garment orders/uniform industry

    All Positions:

    Job related requirements:

    Must work on site

    Must be able to stand for entire shift

    Must be able to lift up to 50 pound boxes

    Climbing small ladder, bending, reaching, squatting

    Must be able to read and comprehend written/verbal orders

    Must be able to communicate efficiently in English

    Must be capable of only taking one meal period per day

    Must be able to work between the hours of 9am-5pm Monday-Saturday

    Office/Desk and all area responsible for must be vacuumed, swept and wiped down at the

    end of the week.

    All staff understand that Uniform Gear is a team environment and all though we have our

    daily responsibilities staff will be asked to assist in other departments they are

    knowledgeable in.

    Staff members who regularly work Monday-Friday may be asked to work on the weekends

    when we are open. Hours will be adjusted and at least three weeks’ notice will be given.

    *Additional duties can be assigned.

    Skills

    •Critical Thinking

    •Time Management

    •Coordination

    •Service Orientation

    •Professional Behavior

    Social Perceptiveness

    •Judgment and Decision Making

    •Complex Problem Solving