Job Description

** Important Information :**

• This role is for the back half of the week - Wednesday through Saturday.
• Salary is $65,000 annually
• Our full time team members receive an array of benefits including paid time off, volunteer time off, on-site wellness initiatives, generous employee discount, team building events, and company-wide spirit week. More traditional benefits include medical, dental, and vision insurance as well as life insurance and both short/long term disability insurance. Full-time hires are also eligible to participate in our 401k retirement plan.
• Applicants should submit their resume and a letter of interest that explains why they are the best person for the role. This can go in the "Message to Hiring Manager" field on the application.

Comoto is built on the foundation of providing extraordinary experiences for customers both in our stores and on our websites. We can’t do that without an extraordinary team fulfilling online orders and keeping our stores stocked with the product our customers need most.

Do you have a very particular set of skills? Fulfillment operations related skills that you have acquired over a career of managing difficult situations, creating interdepartmental harmony, and ultimate liaising? Skills that make you a dream for companies like us? If you do, apply now; we will review you, we might interview you, we could hire you.

This position is for the ultimate hustler. Comoto moves fast, and we are looking for just the right enthusiastic and motivated manager to oversee our 150K sqft New Jersey Fulfillment Center. Our next manager will be laser focused on continuous process improvement while ensuring that our employees are empowered, engaged, motivated, and happy. Happy employees make for happy customers and happy customers make for a happy Comoto.

If you enjoy coaching employees, crushing goals and the pursuit of industry domination in a fast paced, technology focused, fulfillment operation then this is the job for you.

Inbound Management Responsibilities:

• Supervise, train and lead a team of fulfillment personnel
• Manage all aspects of Comoto's NJ Inbound fulfillment operation, ensuring inbound product is received and put away in a timely manner.
• Oversee the Inbound receiving and putaway process along with proactive storage planning and maintenance.
• Intimately understand the business rules, software and vendor relationships related to Comoto's fulfillment operation and proprietary fulfillment platform
• Day-to-day oversight of the fulfillment team; including hands-on training, coaching, planning, and performance reviews
• Work with the on site Planning Manager to develop a staffing plan and adjust accordingly to handle daily, weekly and seasonal peaks
• Manage seasonal fluctuations in inventory levels (types of inventory being stocked, and quantities) to ensure that warehouse storage is optimized
• Complete accountability for meeting and exceeding goals related to accuracy, on time performance and productivity
• Coordinate with peers to ensure a successful supply chain process
• Communicates necessary business information to department through weekly team meetings and 1:1’s

Outbound Management Responsibilities:

• Supervise, train and lead a team of fulfillment personnel
• Manage all aspects of Comoto's NJ Outbound fulfillment operation, ensuring orders are fulfilled accurately, quickly and efficiently. Always exceeding customer expectations
• Overseeing the Business to Consumer(B2C) and the Business to Business (B2B) processes
  • Support Comoto Store operations to 140+ brick and mortar stores across J&P Cycles, RevZilla, and Cycle Gear stores.
• Intimately understand the business rules, software and vendor relationships related to Comoto's fulfillment operation and proprietary fulfillment platform
• Day-to-day oversight of the fulfillment team; including hands-on training, coaching, planning, and performance reviews
• Work with the on site Planning Manager to develop a staffing plan and adjust accordingly to handle daily, weekly and seasonal peaks
• Manage warehouse shipping supplies, ensuring inventory levels are properly maintained and costs are minimized
• Complete accountability for meeting and exceeding goals related to accuracy, on time performance and productivity
• Coordinate with peers to ensure a successful supply chain process
• Communicates necessary business information to department through weekly team meetings and 1:1’s

Qualifications

Requirements:

• Minimum of 3 years management experience in a Fulfillment operation or similar distribution experience. Inbound or Outbound experience is strongly preferred.
• Direct and Indirect management of around 50 employees, including managing multiple supervisors across different shifts.
• Ability to work outside of normal business hours including nights and weekends.
• On call as escalation point for your team outside of normal business hours
• Average 50-55 hours per week in and out of season as business requires.
• Exceptional people & communication skills. Must possess the ability to motivate, coach and train in an ever-changing & competitive environment
• Ability to analyze and continuously improve current conditions to ensure efficiency, safety and profitability
• Ability to work independently and collaboratively in a fast-paced, creative environment
• Extremely strong computer skills. Must be proficient in Excel, Word and Powerpoint and have 5+ years experience working within a WMS or ERP system
• Ability to adapt to a fast-paced, ever-evolving high growth environment
• Must be goal focused and metrics driven
• Must possess the proven ability to drive process improvements and the ability to keep pace with explosive growth while motivating others to meet the challenges of a competitive and goal orientated environment
• Excellent listening, verbal and written communication skills
• Must be a critical thinker who has the ability to problem solve quickly and prioritize
• Excellent customer service skills
• Hustle

Additional Information

Additional Job Elements:

• The ability to lift and move up to 49 pounds
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Should be able to work in an environment with variable noise levels, lighting conditions and temperature variations
• Must be able to access all areas of the building (ascending and descending ladders, stairs, gangways safely and without limitation)
• Must be able to stand and walk for up to 10-12 hours and cover a distance of a quarter mile, which is the length of our average fulfillment center