Fulfillment Specialist

HANJIN INTERMODAL AMERICA INC

Fulfillment Specialist

Gardena, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Paid time off

    401(k) matching

    Bonus based on performance

    Free food & snacks

    Vision insurance

    About the Role:

    We are seeking a detail-oriented and customer-focused Fulfillment Coordinator to support daily fulfillment, warehousing, and distribution operations within a fast-paced logistics environment. This role is ideal for someone who enjoys coordinating multiple priorities, communicating with customers and business partners, and ensuring the accurate and timely movement of inventory and customer orders from receipt through final delivery.

    The ideal candidate is a proactive problem-solver who thrives in a fast-paced logistics environment and can effectively manage multiple priorities while maintaining attention to detail. In addition to supporting day-to-day fulfillment activities, this role will assist with billing processes, operational reporting, workforce coordination, and overall warehouse performance to ensure customer expectations and business objectives are consistently achieved.

    Responsibilities:

    Overall support for fulfillment business process by:

    Supporting the receipt, storage, picking, packing, and shipping of customer orders

    Coordinating inventory levels, movements, and warehouse activities

    Communicate with customers, vendors and domestic/oversea partner

    Excellent customer service skills with strong responsibility

    Prepare and process Accounts Receivable (A/R) and Accounts Payable (A/P) transactions, ensuring accurate and timely billing, invoicing, and profitability reporting

    Monitor daily operational activities and support workforce planning to ensure adequate staffing levels and operational efficiency

    Perform other duties, responsibilities, and special projects as assigned to support business operations

    Requirements:

    Understanding of supply chain, transportation, warehousing, and fulfillment operations, including the ability to troubleshoot issues and support continuous process improvement

    Bilingual in Korean required

    Proficient knowledge use of Microsoft office, especially Microsoft Excel

    Excellent verbal and written communication skills

    Ability to organize and handle multiple tasks responsibly

    Strong attention to detail and commitment to maintaining accurate records and documentation

    Ability to identify issues, analyze information, and implement effective solutions to transportation and service-related challenges

    About Us:

    Hanjin Intermodal America, Inc. is a leading global supply chain company that provides essential products, services and technology to facilitate the global movement of materials. We provide our network of hubs with all the resources to ensure timely and efficient delivery of goods to their locations. Powered by a nationwide network of strategic hubs, Hanjin Intermodal America, Inc. provides seamless transportation solutions, unmatched service, and the visibility businesses need to move with confidence.