Office Assistant / Intern Full Heart Family Therapy has an opening for a Part-Time Mental Health Intern at our Des Moines Office. This internship is designed for Students working towards a Bachelor's or Masters degree, who plan to pursue a career in the Mental Health field and will be approximately 10 hours a week. Hours will be during clinic office hours (8-4:30) The goal of the program is to introduce a student to the administrative and interworking responsibilities at a Mental Health Clinic. This internship provides administrative and clinical support to Full Heart Family Therapy staff and clients. This includes training in a variety of administrative skills such as new client assistance and updating client paperwork & scheduling. The intern will contact clients regarding completing their forms, outstanding statements, schedule changes, varied administrative duties, and data entry. The intern will also assist in some basic insurance and billing. This is a great opportunity for growth and experience with a Clinic that puts its people first. Applicant does not have to be an intern, if you have a passion for helping others, and are looking to grow with this part-time position, please apply! Responsibilities: • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates • Assisting Clients with the portal, paperwork, and other concerns • Assist the Office Manager with scheduling and other duties • Assist the Operations Manager with Newsletters and data entry & updates • Assist with client and insurance billing and statement needs. Assist staff as needed We are willing to train a great candidate! Qualifications: • Navigates computer programs with ease to provide a quick front-desk experience for customers • Shows great interpersonal skills and excellent written communication • Customer service experience in our industry is preferred • Associate's degree preferred but not required to apply • Students pursuing a degree in the mental health field are preferred Compensation: $15 hourly

• Assisting Clients with the portal, paperwork, and other concerns • Assist the Office Manager with scheduling and other duties • Assist the Operations Manager with Newsletters and data entry & updates • Assist with client and insurance billing and statement needs. Assist staff as neededWe are willing to train a great candidate!