Creative Account Manager

Full Package Media

Creative Account Manager

Dallas, TX
Full Time
Paid
  • Responsibilities

    We are seeking a Creative Account Manager to work with a small group of clients to grow their social media presence. In this role you will ensure the successful creation and delivery of creative assets (graphics, images, copy, video) for omni-channel campaigns. This will include content ideation, in the field videography, post scheduling, and general account management.

    About Full Package Media

    Full Package Media is a real estate media production company located in Addison, TX. We are the premier provider of high quality photography, videography, 3D Tours, and more for realtors and businesses in the DFW Metroplex. We truly consider ourselves to be a part of our customers’ team as we work together to win more listings, sell more homes, and enhance our customers' brand. Since 2016 we have provided media for thousands of homes for some of the largest names in real estate including brokerages like Dave Perry Miller, Compass Realtors, The Associates, and Keller Williams. Our team is a high performing machine that is extremely focused on creating a flawless customer experience.

    Requirement/Qualifications

    1-2 years of account management experience

    Photography and/or videography experience preferred

    Must be able to adapt to the brand of each customer to create consistent individualized branding

    Must be coachable and willing to follow systems and processes

    Have a great attitude - you are a good vibes only type of person

    Have reliable transportation and live in the Dallas/Ft. Worth Metroplex

    This position requires you to work at the FPM office in Addison and in the field at video shoots.

    Duties and responsibilities

    Build and manage relationships with clients, and develop an understanding of their unique brand, target market, and marketing objections

    Build an in-depth knowledge of clients' brand to ensure a high level of autonomy on content reviews and act as a first reviewer for all media produced to align with client brand standards

    Create content topics for short form video content working closely with the client to incorporate content surrounding their brand, community, team, and listings

    Direct content video shoots with clients using positive encouragement and giving tasteful feedback to ensure content looks great and will be effective

    Interface with external agencies to ensure media is delivered on time and passes our standards

    Build a strong relationship with the client by becoming a trusted advisor

    Work closely with the director of content strategy to ensure client success

    Track and report metrics internally and externally to clients

    Take ownership of complex issues and find resolutions

    If you feel like you're ready to apply, visit www.FullPackageMedia.com and click on the careers tab.