Benefits:

Dental insurance

Health insurance

Paid time off

About Us

Five Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation industry. As part of the nationally recognized Five Star Bath Solutions brand, we deliver high-quality, affordable bath remodeling solutions built on trust, craftsmanship, and customer satisfaction. We are locally owned and operated, offering the personal feel of a small business with the stability of a national brand.

Job Summary

We’re looking for a motivated, fast-paced Full-Time Office Assistant / Appointment Setter to join our team.

This position is call-focused. Your primary responsibility each day will be making outbound calls and booking qualified appointments from warm leads. During downtime between call sessions, you will assist with office administrative tasks to help keep operations running smoothly.

If you’re organized, confident on the phone, quick-thinking, and know how to control a conversation, we want to hear from you.

Schedule

Full-Time

Tuesday through Saturday

Primarily daytime and early evening hours

In-office position

Responsibilities

Primary Focus – Appointment Setting

Make high-volume outbound calls to warm leads

Keep prospects engaged and schedule qualified appointments

Follow up strategically to maximize show rates

Work fast, think on your feet, and confidently control the call

Track calls, notes, and appointments accurately

Secondary Focus – Administrative Support (During Downtime)

Filing and organizing paperwork

Updating and maintaining Excel spreadsheets

Assisting with general office tasks

Supporting sales and operations team as needed

Qualifications

Strong phone presence and confident communication skills

Organized and detail-oriented

Basic to intermediate Excel skills

Ability to prioritize calls first and shift to admin tasks when needed

Appointment setting experience (home improvement, solar, or similar a plus)

Competitive, motivated, and performance-driven mindset

Reliable and punctual

What We Offer

Industry-Leading Brand: Be part of a nationally recognized remodeling company

Career Growth Opportunities: Ongoing training and advancement potential

Supportive Team Environment: Collaborative, goal-oriented workplace

Consistent Work & Reliable Pay: Steady flow of qualified leads

Performance Bonuses: Earn additional income when appointments turn into sales

Pride in Your Work: Help homeowners transform their spaces and improve their homes

If you're ready to bring high energy to the phones and support a growing team, apply today.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Five Star Bath Solutions Corporate.