Full Time Area Manager

Office Pride of Richmond-Sandston

Full Time Area Manager

Richmond, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company car

    Paid time off

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Training & development

    Overview

    Office Pride's mission is simple: Honor and glorify God by positively impacting people and workplaces.

    Office Pride Commercial Cleaning Services of Richmond-Sandston offers entry-level to managerial positions. Our team has been consistently serving Richmond and the surrounding areas for over 10 years and are part of the essential work force. We serve customers from the following locations - New Kent County, Chesterfield, Midlothian, and the Greater Richmond Area.

    Job Skills / Requirements

    Area Manager

    Position Summary

    This Area Manager position owns delivering commercial cleaning services for all of our clients. We currently have 40+ clients and are growing. The Area Manager is responsible for all aspects of customer satisfaction, troubleshooting, employee management and labor and supply budget. Expected hours would average 50 plus hours per week. Availability is key since training and troubleshooting could happen before or after the normal hours.

    1. Customer Satisfaction and Service Excellence

    o Establishes rapport with client to provide excellent customer service.

    o Maintains an environment that is clean, attractive, and orderly.

    o Ensures task list is completed to contract plus.

    o Evaluates and verifies cleaning crew staff’s performance through the review of completed shifts/inspections. Provides direction on found conditions and methods of correction.

    o Identifies problems and resolves issues in a timely manner by listening, gathering facts, and establishing long-term solutions.

    o Identifies need and prices additional work such as floor, disinfecting or project work.

    1. Efficiency Improvement and Budgets

    o Manages employee work schedules, reviews, and approves payroll (overtime and time off)

    o Ensures labor and supply costs are underbudget.

    o Establishes workflow and assignments and documents roles.

    o Continuously improves efficiency and cost through improved methods and equipment.

    1. Employee Growth and Satisfaction

    o Interviews, selects, and assigns cleaners to dynamic schedule.

    o Develops and grows leaders and supervisors and ensures job function training to employees.

    o Identifies staff development and ongoing training needs on each cleaning crew member.

    o Demonstrate and promote company culture, values, and management philosophy.

    o Ensure safety & security programs are implemented to meet clients’ high standards.

    Requirements:

    · 2-3 years previous management experience

    · 2-3 years cleaning, restaurant, or hospitality industry experience a plus

    · Thrives in fast-paced environment with lots of moving parts and people.

    · Ability to work flexible hours as needed

    · ·Floor & Carpet cleaning knowledge a plus

    · Spanish Speaking a plus

    · Military experience a plus

    · Understanding of cost control, budgets, and financials

    · Good communication skills both written and spoken

    ·

    Driver's License

    Additional Information / Benefits

    Core Values

    Honor God

    Total customer satisfaction

    Always do what is right

    Go the extra mile

    Increase brand value

    Persevere with a servant’s attitude

    Demonstrate honesty, integrity, and a hard work ethic

    Accountability to commitments

    We want you to grow and succeed. Our promotion from within philosophy, combined with company growth, will provide you with those opportunities.

    You are not just a number or expense. You are an integral part of our team.

    Part of our company purpose is to enrich the lives of our team members- both personally and professionally. We succeed when you succeed.

    We are seeking positive and upbeat janitorial personnel and cleaning technicians to support our customers' mission for maintaining a high level of cleanliness and orderliness. If you desire a consistent, stable and secure position that provides meaningful essential work while building meaningful relationships, Office Pride Commercial Cleaning should be your new home. We value qualities like integrity, honesty and hard work ethic and allowing our team to work with an ownership mentality.

    Benefits: Paid Vacation, Paid Sick Leave, Paid Holiday's, Cell Phone Stipend, Use of Company Vehicle

    This job reports to the Operations Manager

    This is a Full-Time position with the flexibility of being available when needed. Days, nights, weekends.

    You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.