Benefits:

401(k) matching

Employee discounts

Free food & snacks

Paid time off

Training & development

About Peak Limousine

We started Peak Limousine in 2005 as a family business and in the last 20 years have grown into a trusted name in luxury ground transportation service. We serve corporate travelers, weddings, leisure clients, and global travel programs but the heart of who we are hasn't changed. We're a dedicated team that cares deeply about the work we do and the people we do it with.

About the Role

The Dispatcher at Peak Limousine is the operational heartbeat of our day. You'll be responsible for managing live trips, coordinating our chauffeurs, tracking flights, and making real-time decisions that keep our service running smoothly and on time. In addition to dispatch, you'll also be trained and responsible for booking and managing reservations, giving you full visibility into the operation from start to finish.

This is a role for someone who is highly organized, calm under pressure, and sharp on the details. You'll spend much of your day working independently by monitoring, communicating, and making decisions all the while being part of a dependable team.

You May Be a Great Fit If You

Are highly organized and thrive in structured, process-driven environments

Notice the smaller details — and take pride in it

Can stay calm, focused, and decisive when things move quickly

Prefer a quiet, focused workplace over a high-energy or highly social one

Can provide warm, professional customer service without it feeling performative

Are comfortable working independently for long stretches while remaining part of a team

This Role May Feel Frustrating If You

Need high levels of social interaction or constant external engagement to feel motivated

Prefer reactive, fast-changing environments over structured, repeatable work

Find it difficult to sustain focus over long, independent work periods

Struggle with consistency or accountability

We want to be upfront: candidates who are highly extroverted or who need frequent social engagement tend to find this role unfulfilling over time not because of ability, but because of the amount of dedicated focus that is needed to excel in this role. We'd rather you know that now than find out a few weeks in.

Responsibilities

Dispatch (Primary)

Manage GPS tracking and dispatch chauffeurs for timely, on-schedule service

Monitor and track incoming flights; update and adjust arrival times as needed

Anticipate potential timeline challenges and proactively adjust chauffeur schedules

Route trips using Google Maps and assist chauffeurs with real-time traffic navigation

Answer calls from clients, chauffeurs, vendors, and affiliates

Communicate professionally with clients and chauffeurs via phone, email, and text

Reservations (Secondary)

Accurately book, quote, and manage transportation reservations with exceptional attention to detail

Review reservations for accuracy before and after booking

Answer client questions regarding booking details and logistics

Qualifications

Minimum 2 years of experience in hospitality, customer service, office administration, and/or dispatch

Strong critical thinking skills; able to make calm, sound decisions quickly

Familiarity with global time zones and military time

Clear, professional written and verbal communication

Proven attention to detail in prior roles

Reliable transportation

Must pass a background check

Must be willing to work holidays and be flexible with changing shifts, if needed

Schedule

In-office position

Tuesday – Friday: 9:00 am – 6:00 pm

Saturday: 7:00 am – 3:00 pm

Sunday and Monday off

Training: Monday – Friday for the first month, at least

Compensation & Benefits

Starting at $18.00+ per hour. Pay may vary depending on experience and skill set.

401(k) with company matching

Holiday pay at 1.5x rate

PTO package

One mandatory paid Mental Health Day per quarter (full-time employees)

Peak Limousine maintains a 100% smoke-free workplace. Smoking and tobacco use are prohibited in all company buildings, vehicles, and designated work areas.

Peak Limousine is an equal opportunity employer.