Benefits:

Company parties

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Wellness resources

Keeping our hotel running smoothly is vital to our guest's experience – as Maintenance Representative you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride.

Benefits/Perks

Competitive wages

Thorough training on proper cleaning and disinfecting

Career Growth Opportunities

Fun and Energetic Environment

Paid Ongoing training

Employee Discounts across 6,000 hotels worldwide (after 90 days of employment)

PTO Available after 90 days (40 Hours available after 1 year)

Paid Holidays (If working these days at Time and a half): New Years Day, Independence Day, Thanksgiving and Christmas Day

Job Summary

We are looking for a professional Hotel Maintenance Manager to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects.

As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times.

Your primary goal is to ensure our hotel is safe and functional for guests and employees.

Responsibilities

Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotels looking great and working well.

Organise supplies and make sure equipment is ready for the next day

Live up to high safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment

Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool

Always keep an eye out for improvements – follow the preventative maintenance calendar and keep everything working and efficient at all times

Be a friendly face and helping hand to our guests

Keep your supervisor or duty manager in the loop and tell them about any low running supplies

Look smart and approachable in your uniform

Be ready to take on extra duties as and when the team needs you

Qualifications

Experience – you’ll have at least one year of maintenance or repair work under your belt

A high school diploma or related vocational training

You’ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like Quore, Canary, Opera

On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrical and preventative maintenance procedures

CPO certification – A Certified Pool Operator license would be ideal, but not required

HVAC Certification - A Certification in HVAC/PTAC/VTAC is ideal, but not required

Onity RFID - Experience with Onity or Onity RFID is a PLUS!

Opera PMS - Experience with Opera PMS is a PLUS!

Quore - Experience with Quore is a PLUS!

Fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot

Great communication skills, you’ll be warm, welcoming and easy to talk to

Can Do Attitude is required!

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve!