Full-Time Retail Sales Associate

Location: The Music Shop – 56 Fanny Rd, Boonton, NJ 07005 (On-site) ****

About the Role

The Music Shop is seeking a friendly, motivated Full-Time Retail Sales Associate with a passion for music and strong communication skills to thrive in a fast-paced retail environment.

The ideal candidate is comfortable engaging with customers, has strong computer skills, possesses knowledge of band and/or orchestral musical instruments and products, This role requires 40 hours per week on site - Tuesday thru Saturday

Responsibilities

• Retail Sales & Customer Service
  • Provide excellent customer service in person, phone, and email, especially during peak hours with high foot traffic
  • Assist customers with musical instrument, accessory, and equipment purchases
  • Process transactions and operate the cash register/POS system
  • Handle Cash, returns, exchanges, and customer inquiries
  • Stay up to date on product knowledge and new inventory
  • Maintain store cleanliness, merchandising, and an inviting storefront

Qualifications

• Retail Experience
  • Previous musical retail experience preferred
  • Strong communication, interpersonal, and problem-solving skills
  • Basic knowledge of musical instruments, accessories, and equipment
  • Ability to multitask, stay organized, and manage time effectively
  • Self-starter with a passion for music and helping others
  • Team-oriented mindset with a willingness to collaborate
  • Eagerness to learn new skills and product knowledge
  • High School Diploma required; degree in Music or related field is a plus
  • Playing one or more musical instruments preferred

Compensation

This is a full-time, onsite role at The Music Shop in Boonton, NJ. Pay will be in the range of $22-$25 per hour, commensurate with experience. We offer a comprehensive and competitive benefits package, including:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Employee discount
• Collaborative, music-focused work environment

About The Music Shop

For over 45 years, The Music Shop has provided expert musical services to professional musicians, students of all ages, and school districts throughout the New York–New Jersey metropolitan area. We are authorized dealers for leading instrument brands and offer sheet music, accessories, private lessons, ensembles, and instrument rentals.

The Music Shop is proud to be part of Ensemble Performing Arts, one of the nation's leading music education organizations. https://www.themusicshop.com/

About Ensemble Performing Arts

Our mission is to empower artists by supporting the businesses that serve them. Our core values include:

• Stewardship: We care for our instruments, schools, and communities, ensuring every instrument performs at its best
• Growth: We invest in professional development, craftsmanship, and continuous improvement
• Stagehands: Our behind-the-scenes work empowers students and performers to shine

How To Apply

If you're passionate about music, enjoy creating digital content for social media, and thrive in a people-focused environment, we encourage you to apply. Please submit:

• Your resume
• A brief cover letter explaining why you would be a strong addition to our team
• Answers to the questions embedded in the application

We believe diversity strengthens our artistic community and encourage all qualified candidates to apply.