Front Desk Sales Associate / Social Media Coordinator

The Lash Lounge Oakland - Rockridge

Front Desk Sales Associate / Social Media Coordinator

Oakland, CA
Part Time
Paid
  • Responsibilities

    *PLEASE FULLY READ THE JOB POST AND SCHEDULE NEEDED BEFORE APPLYING.

    WHO WE ARE:

    The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

    WHO WE ARE LOOKING FOR:

    We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly/weekly goals, providing excellent customer experience to all of our guests, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, adding upgrades services. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service. We are looking for a person with a strong work ethic that shows up on time and has a good track record of outstanding attendance.

    RESPONSIBILITIES:

    Increase membership sales and retail sales.

    Meet weekly/monthly salon goals.

    Professional phone etiquette

    Greet and assist guests with check-in and check-out

    Sell memberships, packages, and retail products

    Answer phones, book appointments, and manage the front desk

    Create and post engaging content on social media

    Help promote specials, events, and services online

    Support the team in delivering excellent customer service

    Calling leads and providing service information.

    Greet visitors and provide an excellent customer experience.

    Book appointments in person or by phone.

    Maintain a clean and inviting environment.

    Assist with promotional events at the salon or outside the salon to help market the salon and build the brand.

    REQUIRED SKILLS:

    2+ years customer service or retail sales experience

    1+ years front desk experience

    Strong attention to detail

    Strong computer and phone skills

    Required proficiency with Microsoft Word and Excel.

    Ability to multitask in a fast-paced environment

    Ability to work some weekends and evenings

    Strong customer service skills and the ability to work professionally with the public.

    Experience with MindBody Software is a plus!

    WHY JOIN OUR TEAM?

    Hourly wage; commensurate with experience + Commissions on sales

    Promotion opportunities

    Free lash extensions and all other salon services

    Discounts on retail products

    Positive work culture

    Position will start off at full-time for a month and then will go to part-time.

    Part-Time Schedule Three days during the week, 12-8 pm Every other weekend: Saturday - 8:30-6 pm, Sunday 9:30-6 pm