Front Desk Sales Associate / Social Media Coordinator
*PLEASE FULLY READ THE JOB POST AND SCHEDULE NEEDED BEFORE APPLYING.
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly/weekly goals, providing excellent customer experience to all of our guests, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, adding upgrades services. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service. We are looking for a person with a strong work ethic that shows up on time and has a good track record of outstanding attendance.
RESPONSIBILITIES:
Increase membership sales and retail sales.
Meet weekly/monthly salon goals.
Professional phone etiquette
Greet and assist guests with check-in and check-out
Sell memberships, packages, and retail products
Answer phones, book appointments, and manage the front desk
Create and post engaging content on social media
Help promote specials, events, and services online
Support the team in delivering excellent customer service
Calling leads and providing service information.
Greet visitors and provide an excellent customer experience.
Book appointments in person or by phone.
Maintain a clean and inviting environment.
Assist with promotional events at the salon or outside the salon to help market the salon and build the brand.
REQUIRED SKILLS:
2+ years customer service or retail sales experience
1+ years front desk experience
Strong attention to detail
Strong computer and phone skills
Required proficiency with Microsoft Word and Excel.
Ability to multitask in a fast-paced environment
Ability to work some weekends and evenings
Strong customer service skills and the ability to work professionally with the public.
Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
Hourly wage; commensurate with experience + Commissions on sales
Promotion opportunities
Free lash extensions and all other salon services
Discounts on retail products
Positive work culture
Position will start off at full-time for a month and then will go to part-time.
Part-Time Schedule Three days during the week, 12-8 pm Every other weekend: Saturday - 8:30-6 pm, Sunday 9:30-6 pm